Outfitting your sales team with advanced, easy-to-use software is not just smart; it is a matter of survival. Customer Relationship Management (CRM) provides the tools you need to find more prospects and quickly convert them to satisfied customers.
Your salespeople can manage the complete prospect-to-customer life cycle, give accurate revenue forecasts to management and automate many administrative tasks. The bottom line is better-qualified prospects, shorter sales cycles, reduced lead-time, and more revenue.
With Epicor Customer Relationship Management (CRM) you can manage and analyze the effectiveness of marketing campaigns and events. Marketers can pinpoint targets, capture highly qualified leads, and perform cost/benefit and return on investment (ROI) analyses on promotional activities. The campaign manager can track the number of leads, opportunities, orders, and costs per campaign. Once you have the lead, the CRM functionality helps manage the entire sales process more effectively. You can enjoy the features such as workflow and forecasting.