Author - Trang Vu

Data V Tech - Epicor ECM - Vietnam

Epicor ECM (formerly DocStar) – SoftwareReviews 2021 Gold Medalist

According to SoftwareReviews, Epicor ECM (formerly DocStar) has won the gold medal in the 2021 Enterprise Content Management – Enterprise Data Quadrant Awards besides Box ECM and FileBound.

Epicor ECM* (formerly DocStar) is a scalable, strategic solution enabling secure content management – from capture to destruction. At present, 3,900 employees and 20,000 customers are using the software.

Data V Tech - Epicor ECM DocStar VietnamAmong all 14 solutions reviewed, Epicor ECM (formerly DocStar) ranks first in the category ‘Plan to Renew’. Indeed, 100% of surveyed end users plan to renew their subscriptions. With 87% delighted or highly satisfied with the software, Epicor ECM (formerly DocStar) stands second in the category ‘Satisfaction that Cost is Fair Relative to Value.’ Moreover, 74% of participants would like to promote Epicor ECM (formerly DocStar), making it the third most recommendable solution.

Remarkably, SoftwareReviews also surveyed the tool’s emotional footprint – “the emotional sentiment held by end-users of the software based on their experience with the vendor.” This platform affirms that B2B purchasing decisions hinge on data, facts, as well as gut instinct and emotional inputs. Whether a client chooses an ECM tool depends on its vendor’s Emotional Footprint. All surveyed Epicor ECM (formerly DocStar) users agree that the software is critically important to their current professional success. Besides, they all also express an overall positive emotional connection to this solution. Concerning Epicor ECM’s Strategy and Innovation, 100% of surveyees believe it helps innovate, continually improves, and includes product enhancements.

In Vietnam, Epicor ECM (formerly DocStar) has been one of the most popular complementary solutions integrated into the Epicor ERP system. Most of Data V Tech‘s customers usually choose such integration when deciding to digitalize their business.

Contact us for further information on Epicor ECM (formerly DocStar) and its combination with Epicor ERP.


*ECM: Enterprise Content Management. 

Data V Tech – Strategic Partner of Epicor, Intel, and Advantech in Vietnam

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Epicor ERP Implementation Cost

Epicor ERP Implementation Cost: Why is it not published?

A common concern of all requests we have received is: What does Epicor ERP implementation cost? In most cases, we will need more information from the enterprise in order to send out a quote, and the rationale behind such a delay is our customer-centric pricing procedure. Likewise, it is for the customers’ benefit.

1. Each Enterprise is Unique in Terms of Objective, Scale, and Operating Activities.

The price is computed on a case-by-case basis. Indeed, Epicor ERP is a central database system possibly shared by all departments in an enterprise. However, the answer to which modules to implement for which department is not the same amongst all buyers. It is the strategic decision of each company to achieve their own goals, fit their scale, support their operational culture, and, last but not least, correspond to their budget.

2. Buyers' Time Investment Plan Decides the Price.

Epicor ERP deployment always involves training for users. Usually, ERP implementation consultants conduct training to some key users, who will then pass on the knowledge to their colleagues. The process continues until the end user agrees that they understand and know how to use the system. Thus, it depends much on the buyer to ensure the knowledge transition’s quality and save time. Likewise, they can reduce costs.

3. Less Customization is the Key.

Epicor ERP is complete, ready-to-use software for all industries, especially manufacturing. The software design is aimed at keeping customization possibilities to a minimum. Thus, buyers can work together with their implementation partners and speed up the entire deployment process. Again, time is money, and buyers can decide the price.

To sum up, our ERP implementation pricing policy is ultimately to serve the customers, and buyers can affect the total cost. Thus, it is recommendable for buyers to plan carefully in terms of time, personnel, and finance before the management board decides to invest in an ERP system. Besides, it is also vital to choose experienced implementation consultants to avoid or minimize software adjustment.

Epicor ERP is accessible on the cloud, hosted, or on-premises. Moreover, it is customizable according to each industry and needs the support and high expertise of Epicor’s local consultants.

Data V Tech is Epicor’s authorized and most experienced partner in Vietnam. As a result, we can localize Epicor ERP’s implementation within a fascinating duration and for competitive consulting costs. Furthermore, Data V Tech has developed various complementary add-ons on mobile beyond Epicor ERP’s available benefits to assist enterprises in every workplace corner. 

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Triển khai Epicor ERP trong một tháng liệu có khả thi

Can we implement Epicor ERP within a month?

We have recently received some requests to install Epicor ERP within a month, and here is our response: it is doable but not recommendable in many cases. Let’s check out some reasons:

1. Epicor ERP implementation hinges on the buyers' time investment plan.

The essence of ERP software is a central, unique database shared by all departments of an enterprise. Therefore, it doesn’t make sense to install it without the users having time to learn how to use it. Of course, everyone can grasp the technical usage, but the foremost question to all large companies is when.

It is a tradeoff between learning the new skill set and doing the daily job that the investor has to decide. A company cannot simply cancel all operational activities within a month to understand how the innovation functions. However, the more time they can spend on the project, the shorter the implementation process.

2. Change communication is another vital factor.

All we have talked about is related to change communication. Indeed, this element is critical to determine how long it takes to implement an Epicor ERP system.

Not only must the consultants have excellent communication skills, but the very first assigned users must also. They need to be able to conduct training for the ERP novices.

Moreover, the enterprise’s communication plan matters. In particular, it should respond to the company’s size and the proposed time frame. At the same time, it should ensure the training quality, i.e., a session should not involve too many people.

3. Again, Epicor ERP implementation within a month? Yes, on the cloud.

The minimum period required for an Epicor ERP implementation on the cloud is ten working days from our experience. However, this is usually the solution for small and medium enterprises. In addition, due to the small size, it is generally easy to conduct direct training for all users and speed up the entire process.

To sum up, buyers and users can decide how long it needs to execute an Epicor ERP system. The lesson is: Find the best consulting firm and plan well. If an enterprise has a feasible implementation methodology and a good execution plan, it can also reduce costs.

Epicor ERP is accessible on the cloud, hosted, or on-premises. Moreover, it is customizable according to each industry and needs local Epicor ERP consultants’ support and high expertise.

Data V Tech is Epicor’s authorized and most experienced partner in Vietnam. Contact us for further information.

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What does Epicor ERP cost - Data V Tech - ERP Vietnam

What does Epicor ERP cost?

The price of a typical Epicor ERP implementation project entails both a license cost and implementation expense. While the former is compliant with Epicor’s pricing policy, the latter depends on the local consulting firm. Here are more details:

1. Epicor ERP Pricing

This activity refers to Epicor Software Co.’s ERP license prices. The cost varies according to sectors/industries, user volumes, required data storage, and module numbers, among many other conditions.
During our initial discussions, the enterprise as a buyer can get a comprehensive picture of the potential lucrative mechanism for itself in its competition. Then, it can prepare the components as listed above in response to their demand and resources. When we receive such essential information, the enterprise will receive an attractive quote the soonest. Thus, it is notable that the buyer can affect Epicor ERP license price.

2. Other Implementation Costs

Apart from the license price, an Epicor ERP project also consists of the charge for implementation, infrastructure (such as a server), and other auxiliaries. The implementation cost covers software installation (in some cases also customization and integration) and training. While the technical services are usually fixed regarding the agreement on the license, training fees can be flexible.

In particular, the buyer can self-organize its workforce to accelerate training while ensuring the quality of the knowledge transition process. Furthermore, its internal communication about change can also get its employees equipped for the revolution. Thus, together they can reduce training time, and the profitable system will soon be ready for use.

Overall, Epicor and all local partners aim to create a fair pricing policy that serves the clients to its best. Therefore, the best strategy to get the best Epicor ERP price involves the following steps:

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Epicor ERP is accessible on the cloud, hosted, or on-premises. Moreover, it is customizable according to each industry and needs the support and high expertise of Epicor’s local consultants.

Data V Tech is Epicor’s authorized and most experienced partner in Vietnam. Contact us for further information.

Highlights of what's new in Epicor ERP Cloud 10.2.700

Epicor ERP Cloud: Upgrade to 10.2.700 this September

Your Epicor ERP Cloud pilot instance will upgrade to the newest release 10.2.700 this September, so let’s check out some highlights of this version in this article.


What’s New In Epicor ERP 10.2.700

More details will be released as we near September 2020, but a few highlights of this Epicor ERP 10.2.700 include:

  • Cloud Read-only Data Access—Safely and securely view your data in a read-only environment. Epicor ERP Cloud Data Access is a new offering that allows for read-only access to your Epicor ERP instance. This new offering gives freedom of access while also safeguarding data security and system integrity. Access to the database will be on a read-only basis, but also near real-time (within seconds) to provide high value, whether leveraged by you directly or by ISV partners via APIs.

  • Epicor Advanced Unit of Measure—Seamlessly conduct business in a different unit of measure. A new capability, primarily aimed at the metals industry and adjacent industries, provides the ability to buy and value material in one unit of measure and transact in a different unit of measure.

  • Epicor Data Analytics (EDA) Financial Reporting—Budgeting, forecasting, and planning simplified. EDA Budgeting and Planning will provide an easy-to-use solution for budgeting, forecasting, and planning. With EDA Budgeting and Planning, you will be able to create financial budgets from scratch or prior year actuals and generate a budgeting workflow process, eliminating the need for Excel spreadsheets.

  • Epicor Kinetic—Continuing the journey to provide a modern and intuitive user experience with Epicor Kinetic. With this release, Epicor Kinetic is focused on the transformation of maintenance screens and quote to cash process forms targeting high-impact maintenance and entry screens. New enhancements will be made to Epicor Application Studio, which allows you to tailor Kinetic forms with low/without code that won’t break during an upgrade.


Source: Epicor Software Corporation.

Data V Tech is the authorized partner of Epicor Software Corporation in Vietnam. For further information about the upgrade of Epicor as well as other services, please feel free to contact us.

Check out Why SMEs choose Epicor?

Compare ERP system and accounting software | ERP vs. accounting software

ERP software vs. Accounting software


If you want to automate your business operations but still can’t make decisions between Enterprise Resource Planning (ERP) and accounting software, here is a comparison that might help you.

What is Accounting Software?

Accounting software functions as a solution for the finance and accounting department. Thus, it deals with almost all financial and accounting issues of a company, for example:

  • Accounts payable
  • Accounts receivable
  • Cash flows
  • Ledger and balance sheets

Furthermore, after data collection, accounting software can process important financial data to produce financial reports, such as balance sheets, income statements, profit and loss statements, and statements of cash flow. As a result, you can check the company’s financial health easily, which helps speed up the decision-making process while reducing the administrative labor cost.

The market leaders of accounting software around the world are Quickbooks and Xero. However, in Vietnam is MISA the most popular.

What is ERP?

ERP software is usually a comprehensive solution for multiple departments of an enterprise. For example, Epicor ERP comprises a number of modules, namely, financial management, supply chain management, customer relationship management, project management,  production management, product data management, human resource management, sales management, service management, and planning and scheduling. All of these modules share a single integrated database and are customizable with regard to the need, size, and industry of the enterprise. Therefore, an ERP system can help increase productivity thanks to the automated cross-department data transmission and facilitate the business scale-up.

Epicor ERP 10


Comparison between ERP and accounting software

  1. Software scope – It is clear from the examples aforementioned that an ERP system includes accounting software.
  2. Benefit scope – Accounting software produces financial reports which give managers an insight into the enterprise’s financial health. On the other hand, an ERP system collects data from all departments and then generates reports on all operations of an organization. Thus, managers with the assistance of ERP have a more thorough overview of the company’s status. At the same time, they can make more accurate and effective decisions.
  3. Industry-specific design – As mentioned in the example of Epicor above, ERP is customizable to meet the needs of each industrial market and each user. However, accounting software rarely allows you to personalize its functions that way.
  4. Price – For those differences, it is understandable that ERP is more expensive than accounting software.



To sum up, you should consider implementing accounting software if your business is small, and your budget is tight. However, if you plan to scale up your business in the long run, it is worth investing in an ERP system. And if you still can’t make decisions which one you should have, contact us! You are more than welcome at Data V Tech!


Content writer: Ngoc Trang Vu



Why ERP and eCommerce Integration - Benefits of ERP and eCommerce Integration

Benefits of integration of eCommerce and ERP

Numerous retailers have implemented eCommerce to gain bigger market shares in this digital world, and many of them have even gone further by integrating their platforms into an ERP system to scale up the whole business. Let’s check with Data V Tech the benefits of such an integration in this article:


What is eCommerce?

ECommerce is an online “supermarket” where consumers can do shopping by some simple clicks and online payment or payment after each successful delivery. On the other hand, it has become an effective tool for many salespeople. Indeed, it can generate revenues by more significant speed and volumes than ever in case of successful implementation and proper utilization. One of the most popular platforms is Magento – a unique solution appropriate for businesses of various sizes.

While Magento and many other platforms are scalable in terms of user experience, they rarely support the accounting department either to speed up the process or simply to provide accurate data. Thus, it is usually recommended that retailers should have their platforms integrated into an enterprise resource planning – ERP –  system to meet the accounting needs in such a case.


What is ERP?

ERP functions as a central database supporting all essential departments of an enterprise, including sales, marketing, finance and accounting, human resources, and logistics at all hierarchical levels. Among many ERP systems, Epicor ERP is known for its capability of simple and effective integration with other applications, such as Magento or WordPress. Since one of Epicor ERP’s outstanding features is its financial management, a retailer with Epicor’s support can easily and seamlessly track, store, analyze, and report financial records. In other words, you can automate many financial tasks.


Why does ERP and eCommerce integration benefit your business?

Imagine eCommerce is like a front office of salespeople, which interacts directly with customers, and ERP deals with the back-office operations. Moreover, the integration of these two applications will transmit your essential data automatically. Here are the benefits of ERP and eCommerce integration in more detail:

  1. No Duplicate Data Entry – When the two applications integrate, you can enjoy the automation of your data flow. That means, your accountants can save time entering data and instead, start working on more complicated tasks.
  2. Fewer Mistakes – Manual data entry is a tedious task that you either have to spend a lot of time checking and rechecking or can hardly avoid errors. Needless to say how important it is when you present, e.g., the tax reports with more accurate data.
  3. Comprehensive Financial Reports – It is true that both applications can provide you with a financial report. However, with ERP, and particularly Epicor ERP, your report will be more comprehensive and accurate as it is adjustable to the national tax system.
  4. Increased Automation – An ERP system can do more than what eCommerce offers as it simplifies accounts receivable and accounts payable, reduces your overhead, and improves cash management as well as cash flow issues.
  5. Better Control of your Financial Status – An ERP system allows you to easily track specific financial transactions. Furthermore, you can see the details of every financial transaction, incl. who, what, when, and where.
  6. Better Control of your Business – Overall, ERP empowers eCommerce retailers by more seamless automation and more accurate data as well as reports.

Final Thoughts about the necessary integration of ERP and eCommerce

For all aforementioned advantages, it is time for you to consider implementing an ERP system that is integrable with your existing eCommerce platform. In case, you are still reluctant for some questions, don’t hesitate to contact us! We would love to assist you.


Content writer: Trang Vu

Insights 2019 with Starbucks Coffee CEO & Founder

Epicor Insights 2019 provided us with fruitful training sessions and especially an interesting talk with Starbucks Coffee Founder Howard Schultz. Also in this conference, it is announced that E10.2.400 will have REST API version 2.0. Data V Tech team is very excited to share further information on the updated Epicor ERP when being back to Vietnam.

Insights 2019 training session 2
Training session
Insights 2019 Starbucks Coffee founder Howard Schultz
Starbucks Coffee Founder Howard Schultz – Insights 2019 guest
Insights 2019 training session 1

We worked hard and still felt fresh thanks to Epicor’s excellent organization. Apart from training sessions, we did have great time in Epicor Concert, to relax and to network. We just wish that everyone could have joined us!

This is the beginning of the concert before we threw ourselves into the crowd and music.

Data V Tech at Epicor Insights 2019

Data V Tech Solutions is one of the very few Vietnamese software companies attending Epicor Insights 2019 in Mandalay Bay Resort, Las Vegas. This world’s largest conference on Epicor customers takes place from April 15 to 18.

We are eager to meet over 4000 Epicor users for sharing, networking and fun. As Epicor’s authorized partner in Asia Pacific, we are ready to share the insights of Epicor implementation in regional context. Learn with us about the Epicor solution customized for your working culture and master your own for your business. Join us to enjoy a new way to success, advance and progress!

We are glad to introduce our soon coming Vietnamese pages. This is a further step in our regional plan. Hereunder is our very first blog for the Vietnamese speakers.


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