Let’s be honest—nobody loves waiting on IT to restart a task agent or refresh a database. What if you could just do it yourself—without needing a ticket, a phone call, or a prayer to the tech gods?
Introducing the Epicor Cloud Management Portal (CMP)—a game-changer for anyone using Epicor Kinetic in the Cloud. It’s like giving your team a remote control for your cloud infrastructure—with all the buttons that matter.
What’s the Buzz About?
The CMP isn’t just another admin panel. It’s the result of real user feedback rolled into one seriously powerful, self-service platform. Whether you’re looking to spin up environments or shut them down like a boss, the CMP gives you more control, less wait time, and a whole lot more efficiency.
As Tracy Guille (Senior Product Manager) and Mike Muckala (Principal Solution Engineer) put it during the June 2025 webinar—it’s about empowering users and unlocking freedom in the cloud.
What Can You Actually Do with It?
Glad you asked. Here’s a quick rundown of the power moves available inside the CMP:
- Start / Stop / Recycle Application Instances
- Start / Stop Task Agents
- Data Model Regeneration (DMR)
- Version Updates & Upgrades
- Database Refreshes (non-prod only)
It’s like being handed the keys to your own Kinetic cloud kingdom. You call the shots.
No, It’s Not Optional (But It’s Definitely Awesome)
Technically speaking, CMP isn’t mandatory—Epicor will still handle tasks via EpicCare. But here’s the kicker: 1,500+ actions have already been executed through CMP by over 380 users across nearly 300 tenants.
In other words, the smart crowd is already on board.
And before you ask—yes, it’s included in your subscription. No surprise charges. No “Gotcha!” emails. Just click and control.
Compatibility Check: Who Gets In?
CMP is available to most Public Cloud datacenter users, including:
- Australia
- Singapore
- Canada
- Germany
- UK
- India
- UAE
- Americas
Still waiting in the wings? US Gov Cloud, Enterprise Cloud, and Life Sciences Cloud users—your turn is coming soon. Stay tuned.
What’s Next on the CMP Roadmap?
Here’s the juicy stuff developers and admins have been asking for:
- Self-applied major upgrades (2025.2)
- Minor version updates (3Q2025)
- Advanced scheduling of services
- Expanded support for more cloud environments
CMP isn’t just evolving—it’s sprinting toward full autonomy.
Need Help Getting Started?
No worries. Epicor has your back with:
- On-demand training videos
- Knowledge Base
- EpicCare support
- Step-by-step guidance for provisioning users and navigating the portal
All designed to make your life easier and your workflows smoother.
Final Thoughts: Efficiency Isn’t Optional Anymore
The Epicor CMP gives Kinetic cloud users what we all want—speed, control, and fewer headaches. And let’s be real, isn’t that what cloud software should do?
If you haven’t tried it yet, now’s the time to unleash the full potential of your Epicor Cloud environment.
Ready to dive in? Reach out to Data V Tech and let’s get your team CMP-ready!