Why SMEs choose Epicor?

Why SMEs choose Epicor?

Managers and leaders of small and medium enterprises (SMEs) usually find hard to make decisions on an appropriate ERP solution. Particularly, they struggle with the questions of possible return on this investment and reliable software deployment. To answer why SMEs should choose Epicor, Data V Tech studies users’ reviews on TrusRadius*.

According to TrustRadius, there are 13 SMEs using Epicor. Only four verified users wrote their user experience on the solutions. All reviewers were working for enterprises of 11-50 employees. Particularly, Travis Kenworthy P.E., Josh Foote, and Rashell Bustamante gave an 8+/10 review on Epicor ERP On-Premises. And here are what they say:

Is Epicor ERP a solution for SMEs?

The shifting of workload and retraining of employees was challenging but we did it and now we can process more work with the same workforce.

The advantage to having all of our data in one location to eliminate the tribal knowledge has been priceless.

Rachel Bustanmante

Rachel BustanmanteProject Manager - Kinematic Automation

Rachel also raises a number of advantages that her company experiences. For example, Epicor SSRS helps generate reports and enables user to add fields and present data much easier. Furthermore, the software provides user interface enabling immediate access to information, which can be exported to Excel. Last but not least, Epicor’s scheduling capabilities help them increase orders with the same volume of resources.

I believe it has helped organize and track our work and provide a history of what we have done.

I don’t know how we would purchase things without using Epicor ERP to create POs and jobs.

Josh Foote

Josh FooteProcess employee - Grand Die, Inc

According to Josh, the software organizes, keeps track of work and provides a history of finished tasks. It also helps create POs and jobs and, as a result, facilitates purchasing things. More personally, the dashboard enables him and his fellows to customize the site in order to see their “favorites” easily. Finally, Epicor can satisfy their accounting requirements.

the benefit is the the better information can save money on projects as we know where best to spend our time and identify potential problems earlier on a project. We believe it will have a positive impact

Travis Kenworthy P.E.

Travis Kenworthy P.E.Principal Mechanical Engineer - ClearStream Environmental

Though Travis finds hard to evaluate return of investment, he is positive about the impacts of the solution on his company. Particularly, he also points out Epicor provides effective project management module. Furthermore, most of features he needs are available in the system, and he can easily hide those not in use. Finally, he concludes the list of Epicor’s strength with its supreme feature – expandability. That is, since Epicor enables you to customize almost everything, you yourself can expand your own system.

Are there any other reasons why SMEs choose Epicor?

Epicor programmers and consultants have proved Epicor is the solution for SMEs. According to Rachel Bustamante, “Epicor has truly listened and done their best to accommodate their customer’s needs.” Indeed, all Rachel’s comments on some unnecessary functions were promptly and seriously taken. Josh’s user experience in customizing the software in 2017 was another proof of our attempts to deal with this issue.

Proudly, we tackled the lack of detailed information on the available functions of Epicor as Travis mentioned in 2018. Particularly, Data V Tech is sharing knowledge on Epicor everyday on the website and forums. Moreover, there is now 24/7 support in services in order to ensure the best user experience.

In conclusion, Epicor is proved to be the ideal ERP for SMEs to develop their business. Particularly, the return of investment can downgrade the worrisome myth about unaffordable costs. Furthermore, the present version allows users to fully personalize their sites according to their needs. Foremost, Epicor vendors such as Data V Tech always listen to and support customers.

* TrustRadius is a review platform for software users.

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