Ultimate Mobile Field Service

What is Advanced Mobile Field Service

Our Ultimate or Advanced Mobile Field Service (AMFS) Solution enables you to access Epicor Field Service 24/7. It is the ultimate add-on to enhance your service business with EPICOR ERP 10.2 .

The mobile solution takes away all the data entry hassles. It enhances the use of Service Management, Equipment Maintenance Management module. Embedded Customer Equipment Maintenance Management module, it eases service contract billing execution, and maximizes resource scheduling and utilization.

AMFS is a must have to Service Business. Apart from minimizing risk and cost perspective, financial planners can also leverage on the system ability to forecast the service demand. The application, furthermore, fast-tracks your billing and on-site expense record process. It allows real-time reflection on business financial insight.

The mobile solution enables your technicians’ mobility. It ensures the data flow is real-time for tracking and planning purpose. Your technicians can now receive maintenance requests and have them scheduled on their mobile calendar. Operations and material issues can be completed remotely, and free technicians from considerable manual paper time.

Features

Data V Tech Advanced Mobile Field Service works seamlessly with Epicor 10 ERP on both On-premise and SaaS environment. With the software you can:

  • Have real-time data input for resource planning and data analysis
  • Allow resource scheduling and outsource planning
  • Provide exact timing for labour record for efficiency
  • Reduce paper work and manual records outside Epicor system
  • Enable collaboration amongst service technicians and between technicians and customer service office
  • Build up knowledge base to eliminate time inefficiency on site & capture technician’s experience
  • Allow Billing for Equipment Maintenance real-time
  • Ensure Customer Satisfaction with Technician Mobility

FAQ

No, you don’t. DataVTech Mobile solutions are hosted our DataVTech EcoSystem on the Cloud.

DataVTech SFA is available on various monthly subscription to suit your needs.

Yes, you can ask our sales team for retrofit to earlier Epicor 9

Yes, we have local experts based in Viet Nam, who can speak multiple languages. Let our sales team know for your preferred language pack.

We maintain continuous supports after software deployment.