At the LBM Insights 2019 User Conference at the Gaylord Opryland in Nashville from November 4-8, Epicor reported a tremendous growth. The event kicked off with Lisa Pope, EVP sales Americas. Pope discussed company news and changes over the past year.
She included the fact that there are 25% more LBM dealers on the BisTrack platform than one year ago, with 10% new locations and 13% new users. Also, with more than 800 industry pros in attendance, this is the biggest LBM user conference in Epicor’s 40-year history.
Furthermore, she discussed the acquisition of Majure Data. She also emphasized it was not to add customers but to provide improved service to existing customers.
Jason Parchomchuk, BisTrack product manager (left) and Kevin Hodge, senior LBM product director shared features that have been added recently, as well as some to watch for.
Resiliency was the theme of her opening remarks. The increasing frequency of weather-related disasters—especially hurricanes, tornadoes, and wildfires—have cost billions of dollars in government disaster aid.
Pope carried the theme into resilient organizations and resilient systems. They segued into the elements of Epicor’s BisTrack and LumberTrack software. Their design is to help companies position themselves for growth as well as withstand the disasters that affect so many companies.
Pope recognized two winning companies of Epicor LBM Customer Excellence Awards: E.C. Barton for Technology Innovation, and Northwest Hardwoods for Business Transformation. In addition to the recognition, the two companies received $2,000 to donate to local charities of their choice.
Kevin Hodge, senior director, products and Jason Parchomchuk, manager of project management revealed new features in BisTrack. Many of them were the result of user feedback. The two biggest announcements at the event itself were Epicor Warehouse Management (formerly Majure Data) and the Epicor Payment Gateway
Source: Rick Schumacher