Field Service Mobile Application

Field Service Mobile Application

Data V Tech’s Ultimate Field Service Mobile Application is a solution empowering Epicor ERP users on the field.

You can use your phones and effortlessly complete your maintenance tasks offline. This Ultimate Field Service Mobile Application reduces tedious paperwork, such as submitting invoices or job results, scheduling calls with clients, and making notes on site. This powerful tool also allows you to take photos and upload them to the system. Supervisors can keep track of the teams’ performance and assign tasks more effectively. The back office then can access real-time data via the existing ERP software system (on-premise or cloud).

The mobile application is accessible in English and Vietnamese. The available modules are Mobile MES, Warehouse Management, Delivery, On-Site Services, Maintenance, and Project Management. Besides, this ultimate field service add-on to Epicor ERP is customizable concerning your needs.

Data V Tech - ERP Vietnam - Epicor Vietnam

Data V Tech - ERP Vietnam - Epicor Vietnam 2

Ultimate Onsite Tool

  • Schedule calls with clients and makes notes of the conversation instantly after calling.
  • Submit paperless results of your tasks or expenses effortlessly.
  • Keep the back office posted.
  • Inspect your machinery constantly.
  • Monitor your day at a glance.
  • Capture customer signatures onsite.

Basic Features

No. Your Epicor ERP on-premise or on the cloud can host the Field Service Mobile Application.

The field service mobile software is available on Android. The iOS-compatible version is coming soon.

Real-time sharing with the back office is fast and reduces paperwork and the possibility of missing any receipts.

You can effortlessly mark a task as complete, assign your subordinates new jobs, or approve their requests.

The field service mobile application is accessible in Vietnamese and English.

You can take photos on the field and sync data with your team wherever they are.

You can do your jobs without the internet and update the system later.

You will always have control of your whole calendar.

Now you can enter new requests with specific dates and times with only some clicks.

This field service mobile application can call your customers and allow you to take necessary notes during the conversation.

You can submit the signature of the customer right after completing the service onsite.

The application is available on various monthly subscriptions. Contact us to find a package that suits your needs.

We can integrate the software to both Epicor 9 and 10.

Data V Tech maintains support after software deployment. Furthermore, software training and customer support are available in both Vietnamese and English.

Data V Tech is Epicor’s authorized and most experienced partner in Vietnam. Remarkably, we can localize Epicor ERP’s implementation within a fascinating duration and for competitive consulting costs. Furthermore, Data V Tech has developed various complementary add-ons on mobile beyond Epicor ERP’s available benefits to assist enterprises in every workplace corner.

Epicor ERP is accessible on the cloud, hosted, or on-premises. Moreover, it is customizable according to each industry and needs the support and high expertise of Epicor’s local consultants.

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