Field Service Mobile Application

Data V Tech’s Ultimate Field Service Mobile Application is a solution empowering Epicor Kinetic (ERP) users on the field. It helps maintenance service providers free human capital, increase productivity, and improve customer satisfaction. For example, you can keep track of your customers’ machine statuses constantly and automatically. Without frequent field trips to check out the machinery, you can use this app to predict repair, replacement, or upgrade needs. 

Data V Tech field service mobile app

You can use your phones and effortlessly complete your maintenance tasks offline. This Ultimate Field Service Mobile Application reduces tedious paperwork, such as submitting invoices or job results, scheduling calls with clients, and making notes on site. This powerful tool allows you to take photos and upload them to the system. Supervisors can keep track of the teams’ performance and assign tasks more effectively. The back office then can access real-time data via the existing ERP software system (on-premise or cloud).

Configurable to Your Needs

David JohnstonFinancial Controller - WASHTECH Ltd.

Basic Features

The mobile application is a robust tool for manufacturers, distributors, and retailers, especially maintenance service providers. The available modules are Mobile MES, Warehouse Management, Delivery, On-Site Services, Maintenance, and Project Management. Besides, we can configure this app according to your needs.

There is no new server requirement. Both Epicor Kinetic (ERP) on-premises or in the cloud can host the Field Service Mobile Application.

The field service mobile software is available on Android. The iOS-compatible version is coming in August 2022.

Real-time sharing with the back office is fast and reduces paperwork and the possibility of missing any receipts.

You can effortlessly mark a task as complete, assign your subordinates new jobs, or approve their requests.

The field service mobile application is accessible in Vietnamese and English.

You can take photos on the field and sync data with your team wherever they are.

You can do your jobs without the internet and update the system later.

You will always have control of your whole calendar.

Now you can enter new requests with specific dates and times with only some clicks.

You can submit the signature of the customer right after completing the service onsite.

The application is available on various monthly subscriptions. Contact us to find a package that suits your needs.

We can integrate the software to both Epicor 9 and 10.

This field service mobile application allows you to call your customers and take necessary notes during the conversation.

Data V Tech maintains support after software deployment. Furthermore, software training and customer support are available in Vietnamese and English.

Contact us

Data V Tech is Epicor’s Authorized Partner with over 20 years of experience in the Asia Pacific. We provide well-timed implementation with full support for software localization. As a one-stop shop, we offer complete solutions for manufacturing, trading, and distribution businesses. Our products and services range from mobile applications to e-commerce and direct machine data integrations to Epicor Kinetic (ERP) software (accessible on the cloud, hosted servers, and on-premises).