Supply chain management

Pharma Pharmaceuticals deploys Epicor ERP

Pharma Pharmaceuticals deploys Epicor ERP

Epicor Software Corporation, a global provider of industry-specific enterprise software, has announced that Pharma Pharmaceutical Industries (Pharma)—a leader in the kingdom’s pharmaceutical services industry—has implemented Epicor ERP to enhance data capture and archiving capabilities, optimise operational efficiencies, and guarantee on-time delivery to customers.
Pharma brings together business leaders and healthcare veterans to offer services to the Saudi pharmaceutical industry that include branding, marketing and sales, warehousing and logistics, facilities management, and regulatory compliance consultancy.
The company’s international reach demanded a new approach to technology to ensure it remained a leader in the new global digital economy. It embarked upon a bold digital transformation journey, with a robust ERP platform as the planned keystone.
“We didn’t have an ERP platform in place and relied on a paper system to manage each department’s activity,” said Tariq Kayyali, quality unit director and ERP project manager, Pharma Pharmaceuticals Industries, whose team of stakeholders focused on linking and integrating department transactions to reduce the time taken to locate vital archived data.
Errors in starting materials and the resulting mix-ups and delays in order deliveries became significant business risks to the company, pre-digitization. The risk of using incorrect or expired material in the manufacturing process was compounded by the company’s inability to accurately control all its assets and due to its tendency to produce inaccurate reports due to manual compilation.
With the support of trusted Epicor partner, Full Insight Technology Solutions (FITS), Pharma deployed a platform that was easy to install, user-intuitive, and provided tight-fit functionality with its needs. Over a period of 10 months, the system was rolled out to 15 users, who all reported ease of use and unprecedented accuracy.
Switching to Epicor ERP has allowed Pharma to smoothly link and integrate transactions across all departments and enhance accuracy in operations and inventory control. Strict audit trails now allow every critical transaction to be traced—to the user, date, and time of action—allowing Pharma to closely monitor related business impacts. Labelling problems have also been overcome, by enabling greater control over purchased and manufactured parts.
“We ended up saving about 30 percent of unnecessary warehouse-team transactions and managed to reduce the time taken to find or track historical data records or transactions, from hours or days to seconds or minutes,” said Kayyali. “We also reduced the risk of mix-up and eliminated the possibility Pharma Pharmaceuticals deploys Epicor ERP to streamline processes and optimise service delivery of using an invalid or expired part as a starting material—which is critical in the pharma industry.”
Having a validated ERP system helps us meet the expectations and compliance requirements of medicinal product agencies, both in the Kingdom of Saudi Arabia and around the world.”
“Remaining relevant in the digital economy is no minor feat,” added Amel Gardner, regional vice president, Middle East, Africa and India (MEAI), Epicor.
“Competitors—especially new market entrants—will not be using manual processes for critical functions. It is therefore vital that all firms digitise as much as possible. Epicor ERP will give Pharma a strong platform for growth and enable it to easily comply with granular industry requirements. The platform is designed to fit every business like a glove, delivering automation and operational enhancements that pave the way to true digital transformation.” — Tradearabia News Service


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many enterprises and organizations in Vietnam and China, particularly in the pharmaceutical industry. For direct consultation, please feel free to contact us.

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erp supply chain trends

Top 3 ERP Supply Chain Trends for 2020

What are the top ERP supply chain trends for 2020? As we see the end of another year, people have been answering that question for the past two or three months. Preparing for those in the ERP industry for what’s to come. Next-generation technology has come to the forefront, and powerful emerging tech capabilities are having a great influence.

The supply chain ecosystem is typically consisting of manufacturers, suppliers, distributors, retailers, and customers. Supply chain management (SCM) involves planning, execution, control, and monitoring of supply activities within those realms. An ERP solution takes care of the physical aspects of supply; which includes storage and transportation and the market aspect of effectively managing demand and supply to meet customer demands.

Top ERP Supply Chain Trends for 2020

More Investment in Automation

The 2019 Warehouse/DC Operations Survey research showed that ERP systems or legacy warehouse management system options were the most popular choices. This year’s survey showed more people bringing automation to their processes, with 23% mentioning that compared to 15% last year. On top of that, 45% recognized that improving information technology in their warehouses was important for managing costs.

“The need to automate more aspects of the operation and find further efficiencies is certainly on the forefront for managers,” says Norm Saenz, Managing Director at St. Onge Company. “The reality is that the labor market is very tight, industrial space is tight, and these factors all play into the importance of automation, the value it can bring, and the speed of the payback. We are in active times right now as we move deeper into the realm of e-commerce, so it’s not surprising to see responses like healthy capex plans, more automation, and more people realizing they need good data with which to make smart decisions.”

Research from Emerald Insight shows that there is a positive and significant relationship between ERP systems (integration, material management, production planning, and controlling), and SCM performance. The findings of the Emerald Insight study imply that the successful implementation and the effective usage of ERP software can contribute toward enhancing SCM performance in many ways such as integration of internal business processes, enhancement of information flow among different departments inside the company, improvement of the company’s relationships and collaboration with outsourcing suppliers, customers, and supply chain partners.

Greater Need for Cloud-Based Solutions

Cloud solutions are increasingly gaining the attention of business leaders and quickly replacing legacy, on-premise solutions. In their latest press release, Gartner said the worldwide public cloud services market is forecast to grow 17% in 2020 to total $266.4 billion, up from $227.8 billion in 2019.

Cloud-based ERP systems offer the same level of functionality and security as their on-premise counterparts, while also reducing the sunk costs and customization woes that plague traditional software. Not many companies need an on-premise system anymore, so naturally, the market for cloud SCM systems is expected to grow in 2020.

“At this point, cloud adoption is mainstream,” said Sid Nag, research vice president at Gartner. “The expectations of the outcomes associated with cloud investments, therefore, are also higher. The adoption of next-generation solutions is almost always ‘cloud-enhanced’ solutions, meaning they build on the strengths of a cloud platform to deliver digital business capabilities.”

David Stephans, CRO of Rootstock Software said:

“I think the big thing we see in ERP for 2020 in the markets we focus on, which are manufacturing, distribution, and supply chain, is a move to the cloud. To the true cloud. It thinks too many companies today in their efforts to digitally transform, get closer to the customer, better respond to their customer demands, react to changes in the supply chain, and be responsive, are held back by legacy technology that isn’t connected, isn’t flexible, and isn’t modern. So I think we’ll continue to see manufacturing, distribution and supply chain companies move to next-generation cloud technologies.”

Increase of IoT Integration

With the rise of the Internet of Things (IoT), we are seeing an entirely new frontier open up before our eyes. IoT is transforming business models as we know it, adding a level of digital intelligence to the devices workers use on an everyday basis. From simply manufacturing and pushing products out the door, to becoming highly engaged service providers – the IoT has a profound impact on ERP systems and how manufacturers are accomplishing their day-to-day activities.

That being said, 2020 is likely to include an increase in companies using the IoT sensors and ensuring the respective data gets factored into the information shown in an ERP interface. Some supply chain leaders would normally lose sight of a product after shipping it out, for instance, IoT capabilities give them the ability to monitor each product so they can then better advise customers about when they should expect to receive it and offer additional services.

In the case of forecasting and inventory control, the IoT has a transformative effect on both. By allowing point-of-sale inventory levels to be shared directly to the shop floor, the IoT can give manufacturing companies a more profitable make-to-order model instead of the forecast-driven model. This applies to the replenishment of inventory stored as well.

Source: ERP Solutions Review

big data in erp

Big Data in ERP: Leveraging for support

Big data in enterprise resource planning – ERP – is defined as larger, more complex data sets. Especially from new data sources. These data sets are huge, to the point where traditional data processing software can’t manage them completely. For manufacturers, leveraging big data with ERP systems can be used to help solve certain persistent business problems. Not only does big data offers a huge amount of support to improve visibility and performance. It also improves your ERP system from sales forecasting and scheduling to enhanced quality control, and more.


Big data captures the information needed for all types of scheduling, and is more immediate and readily available, due to today’s expansive collection of delivery devices. Having real-time feedback from your ERP system can give manufacturers a leg up on scheduling efficiency and will ultimately lead to comprehensive ERP scheduling that, in turn, will create better overall project management efficiencies.

Quality Assurance

Predictive capabilities of big data can extend to product quality assurance as well. It allows manufacturers to channel, store and monitor every real-time data point along a production line in order to create better results at the work-in-progress phase rather than having to deal with problems only after a product hits the quality assurance floor.

Supply Chain

Integrating big data analytics in processes and operations leads to greater efficiency in the supply chain. According to Accenture’s report, Big Data Analytics in Supply Chain, the consultancy found that using big data within ERP systems instead of on an ad hoc basis led to 1.3 times the supply chain speed.

Having the ability to keep track of all the moving parts within the supply chain is a huge advantage. Big data improves visibility to each step of the supply chain process. Furthermore, it gives businesses a 360-degree view of where all of their assets are at any certain time. Big data improves supply chain reaction time by 41 percent, according to Accenture. When there is a product issue, the mix of big data and ERP systems can help ensure to handle it quickly.

Sales Forecasting

When combined with ERP systems, big data can help businesses predict demand for specific items. Individuals have the ability to track and trap customer trend patterns in real-time. They then can immediately apply that focused data to create further direct sales offers. For instance, a retailer could use big data to analyze how the release of a new iPhone model affects the sales of headphones and computer peripherals.

Posted on  by Elizabeth Quirk in Best Practices

Click here for further information about big data in Epicor ERP – ERP solution for manufacturers or contact us for direct consultation. 

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quality control

Quality control management through transformation due to newer ERP platforms

One of the leading tasks for enterprise resource planning – ERP – platforms is to control the quality of a company’s products before delivering them to customers. Nonetheless, manufacturing has become tremendously complex due to the increasing demands of customers. Thus, former ERP systems have difficulties in staying up to the job.

Frequently, the purpose of programming software systems previously was to emphasize consistency. But today’s newer systems incorporate advanced analytics and artificial intelligence technologies in the quality control process.

The systems have become more attuned to the highly-customized approach of current manufacturing processes. They must automatically learn how to deal with more complex products and resolve multiple issues that can delay a process and eat into earnings.

Managing Multiple Platforms

Some manufacturers are forced to juggle multiple systems to stay on top of challenges in production such as shop floor control or track-and-trace visibility within the supply chain. So they often look for more from their ERP platforms – for example, allowing a short-notice production run.

The latest ERP systems manage data effectively so they can optimize production runs across multiple metrics. They also are adaptable and able either to incorporate or run alongside software used by other firms.

Managers must also consider increased time pressures in the production process. The window from design to manufacture is shrinking all the time, but quality control must stay consistent.

New Ways to Test

The latest ERP technology can handle these demands using Failure Mode and Effects Analysis, or FMEA. There are tests on new products against a digital twin due to a lack of sufficient time for a more thorough analysis.

Quality management demands require the next generation of ERP systems to rely on data inputs that go beyond scrap rates. Manufacturers need to catch quality issues on the factory floor and stay abreast of issues with raw materials and components coming into the process.

Leading the way are companies that use metallurgical components. An instance is in aerospace manufacturing, where there are zero margins for error. However, we ought to apply similar processes to the plastics sector.

Artificial intelligence and the Internet of Things are predicted to play a more significant role in the quality control process of the future: Connected devices will likely channel reams of additional data back into the production process, while AI can help ERP systems gain new insights that will improve quality by detecting issues far earlier than currently possible.

Key takeaways:

  • The next generation of ERP software platforms is revolutionizing the entire process of quality control within manufacturing.
  • More sophisticated products combined with intense time pressures mean that ERP systems need to step up with more dynamic and insightful quality control processes.
  • Beyond this, breakthroughs with AI research and the implementation of IoT or connected technology means that ERP systems increasingly are able to incorporate a greater level of product data and insights into quality control.
  • A more granular approach to product analysis including raw materials should translate into more efficient quality control in the near future.

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