ERP for retail

Why ERP and eCommerce Integration - Benefits of ERP and eCommerce Integration

Benefits of integration of eCommerce and ERP

Numerous retailers have implemented eCommerce to gain bigger market shares in this digital world, and many of them have even gone further by integrating their platforms into an ERP system to scale up the whole business. Let’s check with Data V Tech the benefits of such an integration in this article:


What is eCommerce?

ECommerce is an online “supermarket” where consumers can do shopping by some simple clicks and online payment or payment after each successful delivery. On the other hand, it has become an effective tool for many salespeople. Indeed, it can generate revenues by more significant speed and volumes than ever in case of successful implementation and proper utilization. One of the most popular platforms is Magento – a unique solution appropriate for businesses of various sizes.

While Magento and many other platforms are scalable in terms of user experience, they rarely support the accounting department either to speed up the process or simply to provide accurate data. Thus, it is usually recommended that retailers should have their platforms integrated into an enterprise resource planning – ERP –  system to meet the accounting needs in such a case.


What is ERP?

ERP functions as a central database supporting all essential departments of an enterprise, including sales, marketing, finance and accounting, human resources, and logistics at all hierarchical levels. Among many ERP systems, Epicor ERP is known for its capability of simple and effective integration with other applications, such as Magento or WordPress. Since one of Epicor ERP’s outstanding features is its financial management, a retailer with Epicor’s support can easily and seamlessly track, store, analyze, and report financial records. In other words, you can automate many financial tasks.


Why does ERP and eCommerce integration benefit your business?

Imagine eCommerce is like a front office of salespeople, which interacts directly with customers, and ERP deals with the back-office operations. Moreover, the integration of these two applications will transmit your essential data automatically. Here are the benefits of ERP and eCommerce integration in more detail:

  1. No Duplicate Data Entry – When the two applications integrate, you can enjoy the automation of your data flow. That means, your accountants can save time entering data and instead, start working on more complicated tasks.
  2. Fewer Mistakes – Manual data entry is a tedious task that you either have to spend a lot of time checking and rechecking or can hardly avoid errors. Needless to say how important it is when you present, e.g., the tax reports with more accurate data.
  3. Comprehensive Financial Reports – It is true that both applications can provide you with a financial report. However, with ERP, and particularly Epicor ERP, your report will be more comprehensive and accurate as it is adjustable to the national tax system.
  4. Increased Automation – An ERP system can do more than what eCommerce offers as it simplifies accounts receivable and accounts payable, reduces your overhead, and improves cash management as well as cash flow issues.
  5. Better Control of your Financial Status – An ERP system allows you to easily track specific financial transactions. Furthermore, you can see the details of every financial transaction, incl. who, what, when, and where.
  6. Better Control of your Business – Overall, ERP empowers eCommerce retailers by more seamless automation and more accurate data as well as reports.

Final Thoughts about the necessary integration of ERP and eCommerce

For all aforementioned advantages, it is time for you to consider implementing an ERP system that is integrable with your existing eCommerce platform. In case, you are still reluctant for some questions, don’t hesitate to contact us! We would love to assist you.


Content writer: Trang Vu

how ERP simplifies management

How ERP systems simplify management of day-to-day operations

ERP solutions are the go-to option for the efficient running of any industry, including simplified management. Irrespective of the span of any business, ERP, or enterprise resource planning systems are increasingly becoming an indispensable part of the retail industry.


Trustworthy business details 

One of the foremost steps to maintain a smooth business is to keep the business details precise, accurate, and up-to-date. ERP aids in quicker functioning and informed decision making of the organization by integrating an all-round, easily accessible database.

This not only improves the company’s stand in competition but also prepares a pitch for sudden market upgrades or disruptions.


Assimilation of multiple channels

In the retail market, there are numerous channels that need to work in coordination. This is important to make sure that everything functions in a smooth and organized manner.

This application helps all the channels to distribute all the information with each other in real-time. Hence, ERP helps the business with better communication among its different departments.


Improved management of inventory

Inventory is one of the most critical aspects of the retail industry. Its management is necessary to ensure how much storage is required and how much is to be foreseen. Here ERP helps the business with an extensive solution.

This is done by acquiring in-depth information about every product and to predict upcoming demands. This helps in re-stocking and preparing for the purchase trends of the customers.


Develops operational efficiency

ERP is helping companies manage and cut on operational costs. Some prosaic operations and monotonous tasks become banal in the business. With the help of ERP software, these can be decreased. The application collects, stocks, and maintains the data with the help of its automated system.

It can organize the gathered material, which, in turn, reduces the time and effort taken to complete the work. Hence, with the help of this software, businesses can make operational tasks more efficient.


Automation of sale and payment records

This resource planning software comes with an in-built POS system. The feature entails the ability to record details of all payments. It can help to increase the speed of the transaction process and eliminate the possibility of human faults.

ERP uses the POS system in order to decrease the waiting time for purchase billing. Another reason behind the popularity of this system is its ability to provide real-time data, which can be overseen and managed for various shops at once.


Building a strong customer base

Customers, being the end-users of the retail cycle, play an elemental role in its running. An ERP system customized with the customer management tool can help in the augmentation of the customer base of a company.

The ERP system makes a record of purchase history, inventory, and other such details that aid in building customer relations and retaining customers.

To keep themselves updated with the latest customer demands and to manage everyday operations smoothly, organizations resort to ERP.


Source: Best Techie

Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in Vietnam and China, and many are big retailers. For direct consultation, please feel free to contact us.