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Pharma Pharmaceuticals deploys Epicor ERP

Pharma Pharmaceuticals deploys Epicor ERP

Epicor Software Corporation, a global provider of industry-specific enterprise software, has announced that Pharma Pharmaceutical Industries (Pharma)—a leader in the kingdom’s pharmaceutical services industry—has implemented Epicor ERP to enhance data capture and archiving capabilities, optimise operational efficiencies, and guarantee on-time delivery to customers.
Pharma brings together business leaders and healthcare veterans to offer services to the Saudi pharmaceutical industry that include branding, marketing and sales, warehousing and logistics, facilities management, and regulatory compliance consultancy.
The company’s international reach demanded a new approach to technology to ensure it remained a leader in the new global digital economy. It embarked upon a bold digital transformation journey, with a robust ERP platform as the planned keystone.
“We didn’t have an ERP platform in place and relied on a paper system to manage each department’s activity,” said Tariq Kayyali, quality unit director and ERP project manager, Pharma Pharmaceuticals Industries, whose team of stakeholders focused on linking and integrating department transactions to reduce the time taken to locate vital archived data.
Errors in starting materials and the resulting mix-ups and delays in order deliveries became significant business risks to the company, pre-digitization. The risk of using incorrect or expired material in the manufacturing process was compounded by the company’s inability to accurately control all its assets and due to its tendency to produce inaccurate reports due to manual compilation.
With the support of trusted Epicor partner, Full Insight Technology Solutions (FITS), Pharma deployed a platform that was easy to install, user-intuitive, and provided tight-fit functionality with its needs. Over a period of 10 months, the system was rolled out to 15 users, who all reported ease of use and unprecedented accuracy.
Switching to Epicor ERP has allowed Pharma to smoothly link and integrate transactions across all departments and enhance accuracy in operations and inventory control. Strict audit trails now allow every critical transaction to be traced—to the user, date, and time of action—allowing Pharma to closely monitor related business impacts. Labelling problems have also been overcome, by enabling greater control over purchased and manufactured parts.
“We ended up saving about 30 percent of unnecessary warehouse-team transactions and managed to reduce the time taken to find or track historical data records or transactions, from hours or days to seconds or minutes,” said Kayyali. “We also reduced the risk of mix-up and eliminated the possibility Pharma Pharmaceuticals deploys Epicor ERP to streamline processes and optimise service delivery of using an invalid or expired part as a starting material—which is critical in the pharma industry.”
Having a validated ERP system helps us meet the expectations and compliance requirements of medicinal product agencies, both in the Kingdom of Saudi Arabia and around the world.”
“Remaining relevant in the digital economy is no minor feat,” added Amel Gardner, regional vice president, Middle East, Africa and India (MEAI), Epicor.
“Competitors—especially new market entrants—will not be using manual processes for critical functions. It is therefore vital that all firms digitise as much as possible. Epicor ERP will give Pharma a strong platform for growth and enable it to easily comply with granular industry requirements. The platform is designed to fit every business like a glove, delivering automation and operational enhancements that pave the way to true digital transformation.” — Tradearabia News Service

 

Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many enterprises and organizations in Vietnam and China, particularly in the pharmaceutical industry. For direct consultation, please feel free to contact us.

Learn about Epicor ERP in the wake of COVID-19 and get ready for the future.

future of ERPs in blockchain

Blockchain And The Future of ERP (Part 2)

In my previous article, I discussed how blockchain helps create legally enforceable trust across organizations. By providing a distributed digital signature capability, enterprise blockchains like Hyperledger Fabric give us a strong foundation to build on.

However, this impressive technology is involved and, depending on the use case, could be a perfect fit or overkill. FIDO devices that are being adopted for user authentication can also be used to digitally sign business transactions, providing a low-cost and easy-to-deploy alternative. Let’s explore in more detail how such solutions might look.

Business View

Let’s consider a large company that’s conducting business electronically with a smaller vendor. The company, let’s call it ABC, is designated as a “holder of records” for mutually signed digital transactions. Based on the nature of the business, the risk of company ABC deleting the records and claiming that no agreement was ever reached is considered immaterial, but both companies want to ensure that the details of the agreed-upon transactions cannot be disputed.

Technical View

First, a quick background on FIDO. The goal of FIDO is to eliminate passwords by introducing new authentication technology based on biometrics and/or special hardware tokens. It may come as a surprise that most of us already have FIDO-enabled devices. Every Android 7.0+ or iOS 13.3 phone, Windows 10 or Mac OS computer is a FIDO-enabled device. Most FIDO hardware tokens cost less than $50. The Chrome, Edge, Firefox, and Safari browsers already have built-in support for FIDO through WebAuthn standard. As such, it’s easy for software vendors to add support for FIDO devices, and it’s a low-cost option for organizations to enable their users to use FIDO devices.

While there is a lot of information online about FIDO as an authentication technology, we are going to focus on a less-known capability of FIDO devices to digitally sign any information we want — in our case, business transactions.
FIDO devices can generate a virtually unlimited number of private/public key pairs that can be used for various purposes. Private keys never leave the FIDO device, and public keys are shared with the target application (e.g., an ERP system). A typical authentication use case involves an application sending a user browser a random string (challenge), asking a user to sign it using the private key within a FIDO device. The application can then verify the signature by using the public key stored for that user. If the signature is valid, it proves that a user is in a possession of the originally registered FIDO device and, in the case of biometric-based devices, the FIDO device successfully verified biometrics (e.g., fingerprints on a phone).

However, we can easily modify the above flow and replace a random challenge with the data we want to digitally sign from our business transaction. More specifically, we can follow the same overall approach as used in blockchain ledgers: Combine all the business data we need to sign using JSON, XML or any other format. Generate a hash of that business data, and then send that hash to a FIDO device to be digitally signed. We can then store our business data along with a hash and its digital signature, thus creating our own digital ledger.

Almost done, but it’s important not to lose track of our final objective: creating trust by making transactions legally enforceable. We can now verify that the transaction was signed by a user with a given FIDO device, but if the dispute goes to court, then we need to undeniably tie it to the organization that a user belongs to (i.e., prove that the company agreed to both this user and this particular FIDO device being used for signing transactions on behalf of the company).

This can be done by creating a file with a user public key and a statement authorizing the user to use it on behalf of his company. After being signed with a corporate certificate the file can be uploaded into an ERP system to prove that a public key is tied to the user’s company. This is a one-time registration process that each user has to go through.

Let’s review how the process would look from an end-user perspective:

One-Time Registration

• A user representing a vendor is set up in company ABC’s ERP system with FIDO authentication. To make it more specific, let’s say a user is using a Windows 10 laptop with facial recognition.

• The system generates a file (could be a PDF, CSR, etc.) that includes the user’s public key.

• A user signs the file with their company (vendor) certificate. This can be done in more than one way. For example, a user may already have a company-issued certificate and use Adobe UI to sign a PDF file. Alternatively, a user may forward the file to the legal or the IT team for a signature.

• A user uploads a signed file into the ERP.

Day-To-Day Use

• A user logs in into the ERP, picks a transaction and clicks on the “sign” or “approve” button.

• Windows 10 confirms the user’s identity through facial recognition and digitally signs a transaction.

• Company ABC’s ERP stores a transaction with a digital signature.

Dispute perspective

In case of a legal dispute, company ABC, as an agreed holder of records, has to produce a transaction along with both parties’ digital signatures. A transaction is digitally tied to a user with a given FIDO key, and that the FIDO key is digitally tied to the vendor’s corporate certificate, thus creating a digital chain directly from the business transaction to the vendor company.

Summary

We’ve already seen software vendors (Oracle and Amazon, for example) expand their solutions to offer new blockchain-like alternatives with the aim of building trust for stored data. However, any lightweight alternative to blockchain sacrifices on some aspects of trust. It’s important to fully understand the level of trust required in a given business scenario and then pick a technology that does it in the most economical way.

Source: Dmitri Tyles


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in manufacturingdistribution, and retail in Vietnam and China. For direct consultation, please feel free to contact us.

blockchain and future ERP

Blockchain And The Future Of ERPs (Part 1)

Let’s start by asking ourselves a basic question: How has the ERP industry been making money since inception? The high-level answer is obvious: by selling solutions for automating business processes within an enterprise. The word “within” is critical. Whether it’s front- or back-office functions, it’s still all about internal business processes. However, most businesses operate within an ecosystem of partners and vendors. With the economy becoming more and more integrated, the need for cross-company collaboration only grows. But how many ERPs today offer a comprehensive set of “out of the box” solutions for automating external business processes? None.

How did we end up with a very mature industry for automating internal processes and a very immature industry for automating external business processes? Why is it that the capability to approve an invoice within the AP department was offered by most ERPs years ago, but if a vendor needs to approve your invoice, it’s likely done via a semi-manual process outside of an ERP even today? What is that invisible barrier that separates often rather similar business processes inside and outside of the enterprise?

It’s All About Trust

Let’s consider a scenario where an ERP used by company ABC offers secure screens specifically designed to make business arrangements with its vendors (deliver or buy goods, approve invoices, etc.). This is not an unrealistic scenario if company ABC is big and has a lot of pull over vendors in its ecosystem. Can’t we then automate business processes between company ABC and its vendors in the exact same manner as if we are dealing with internal automation? It’s not that simple.

Let’s say an agreement was reached through the above solution but later two companies are involved in a lawsuit. Can company ABC use records from its own ERP database to prove specifics of the contract? Probably not, as anybody knows that company ABC can easily manufacture any transactions in its own system (i.e., the above solution is not legally enforceable and has limited business value). The lack of trust between businesses is that barrier that was holding external automation back for so many years. To cross this barrier, we need to make records in an ERP legally enforceable for all collaborating parties.

What About Digital Signatures?

Digital signatures have been around for years and are accepted by courts in most countries. It seems like a great technology for creating legally enforceable transactions. However, it’s rare to see this capability built into an ERP. There are a few reasons for that.

The first challenge is the need to procure and store private/public keys (effectively SSL/TLS certificates) for each user. If a third-party vendor is used, then we run into the cost, privacy, usability and scalability concerns. Existing software used for digital signing is generally built around documents (i.e., real legal paperwork), but this paradigm doesn’t necessarily scale well or provide the necessary user experience if we need to sign transactions in an ERP.

Is there a light at the end of the tunnel? I believe there is, and it comes from what, on the surface, looks like an unrelated technology — FIDO (fast ID online) or Web Authentication standard. While the primary purpose of FIDO is to solve the authentication scenario by digitally signing a random string sent by a server, FIDO devices can also be used to digitally sign any business transaction. Imagine a vendor digitally signing any cross-company ERP transaction using facial recognition or a fingerprint scanner on a phone without the complexity or inconvenience of a third-party solution.

Why Blockchain?

If digital signatures combined with FIDO authentication devices are so great, then why do we need to talk about blockchain? It all comes down to one simple scenario: While a digitally signed transaction can’t be altered without detection, it can still be deleted without a trace.

In other words, regardless of how unbreakable the digital signature is, if it’s only stored in one place that’s owned by an interested party, we still can’t achieve legally enforceable trust. This is exactly where blockchain comes in, since it is essentially a distributed digital signature. In case of enterprise blockchains, such as an open-source Hyperledger project, each participant in the blockchain has their own node and stores their own copy of all signed transactions, protecting themselves from a scenario in which company ABC may decide to delete its own entry.

Incorporating blockchain technology into ERP products while allowing partners in the business ecosystem to store their own copies of digitally signed transactions in an economical way would be a transformational step for the ERP industry. It would open the door for ERP systems to no longer be internally bound but instead focus on and automate the entire end-to-end business processes.

We see this trend starting already with large companies (e.g., in the supply chain sector) initiating projects to create blockchain-based solutions and include smaller companies within their ecosystems. However, few organizations can afford such projects. While major cloud providers are already offering blockchain as a service, it’s a PaaS-type offering. This means you get blockchain nodes deployed for you (which certainly helps), but all the business rules (smart contracts), flows and interactions need to be designed per the needs of a specific project. Not only that, but the company driving the project needs to get buy-in from its partners to participate in the blockchain and maybe pay for their nodes.

We can think back to the days when ERPs were not widely adopted and companies typically had their own homegrown solutions for HR, billing, payroll and other workplace functions. This is where the blockchain technology is today, with larger enterprises seeing so much value in automating external business processes that they are willing to invest in and create their own unique homegrown solutions. But what we really need is for ERP vendors to step up, think through most typical business flows and deliver those blockchain-based solutions as SaaS offerings with all the smart contracts and flows provided as part of an ERP.

Source: Dmitri Tyles


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in manufacturingdistribution, and retail in Vietnam and China. For direct consultation, please feel free to contact us.

how to manage an ERP and keep it updated

How to manage an ERP and keep it up to date

ERP refers to a set of structures that ties together all the business processes of the agency and allows the flow of information among strategies and features.

It facilitates to standardize, streamline, and combine tactics across HR, finance, distribution, supply chain integrating a business enterprise’s various facets into one complete system so JDE managed services are best to maintain ERP. The underlying software uses an incorporated platform and commonplace records definitions.

Nowadays, ERP structures even offer commercial enterprise intelligence, income force automation, and advertising automation. In fact, maximum e-commerce web sites are now tightly connected to some form of ERP again-quit. An effective ERP implementation requires now not simply the right software program, however also thorough documentation, buy-in from key stakeholders, communiqué with companies, and worker schooling.

Also, ERP can provide the whole lot from expanded productiveness and information protection to scalability and cost financial savings, with the fundamental motives indicated underneath. Whilst commercial enterprise processes and records are computerized and centralized, employees will locate that they have got much less guide work, benefit easier reporting abilities, and may proactively control ordinary operations with a way fewer disruptions.

Upgrading Your System

Your carrier or maintenance plan allows you keep your software program walking easily through persevered get right of entry to enhancements, updates, service packs, tax and regulatory updates that can be essential, and extra all of which can be solely to be had to clients on an energetic plan and are not to be had for legacy structures.

Document business process

After you’ve decided to pursue ERP, the most essential task is making sure that your commercial enterprise techniques are well-documented and that it’s compiled in one place. This consists of the obvious main techniques like procure-to-pay and order-to-cash, but must also cover even the most granular ordinary sports such as employee onboarding or approval of time cards. You must try this before you’re taking other steps due to the fact every undocumented process turns into an assumption, and each assumption includes threats. Further, this documentation presents leadership with a clear view of the scope, complexity, and minimal requirements of the task.

Data Conversion

There’s a method that happens closer to the end of each ERP implementation referred to as information conversion that sounds tremendously straightforward and benign. additionally, it is an awful lot extra complicated than expected, even though, and it’s far a not unusual cause of delays and put up-launch troubles. Information conversion is essential to guide and tedious work, and it commonly requires work from practical sources, who’re most acquainted with the character of the records. Small errors can create massive problems, once facts are migrated, so it’s fine to ensure that you have a sturdy technique to high-quality warranty.

 

Source: Business Matters

 


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in manufacturingdistribution, and retail in Vietnam and China. For direct consultation, please feel free to contact us.

signs to replace ERP software systems to enhance manufacturing

5 telltale signs it’s time to replace your ERP system

New software, systems enhance responsiveness, save time for stampers and other manufacturers

Most stamping manufacturers have integrated an enterprise resource planning (ERP) system of some sort over the last decade. Most likely it ushered in operating system improvements and efficiencies not experienced before. However, modern technology improvements—especially Industry 4.0—may have made those legacy ERP systems obsolete.

Now it’s easier than ever for manufacturers to update their systems using the features of Industry 4.0 so they don’t have to rely on outdated ones. Today’s ERP software harnesses data so that manufacturers can make better decisions, faster.

Here are five signs that your ERP system is outdated.

1. Lack of Real-time Data

Speed to market and critical decision-making during the production process are competitive advantages. That means every minute counts. Time is money, and digging through data is tedious and time-consuming.

That critical time is wasted when staff on the production floor and in the front office have to wait for reports to be generated to make their next moves. Modern manufacturing ERP software offers individual users access to the reports they need at the click of a mouse from their own dashboards.

Cloud access and mobility features are also important for those in the field, whether for the sales team, remote employees, or technicians serving a client. Having up-to-date business intelligence about inventory levels, sales orders, and where things are in the production cycle is critical.

Your ERP system should allow access at the touch of a button and on any mobile device to these and other types of information to help you make better decisions, capture more sales, and satisfy customers.

2. Too Complex for Users

Is everyone across your organization comfortable using your ERP software? Do they use it at all? Or are you finding more and more employees using workarounds to accomplish tasks that your ERP system should be capable of handling?

You also may find yourself hiring software programmers to write new capabilities into your ERP software. Inevitably, such efforts will likely make it, even more, complex—depressing user adoption instead of enhancing it.

Lack of employee buy-in and chronic complaints about how challenging a system is and how much time it takes to enter and extract data are telltale signs of an ineffective ERP system.

ERP software today is equipped with intuitive interfaces, making them easy to catch on to and use. For example, role-based configured dashboards turn data into usable information without tapping into IT capacity. Automated work instructions address workforce succession. Merging machine data and financial performance can pinpoint where true profitability is or is not occurring. ERP software includes customizable reporting tools. Its anywhere-accessibility supports quick responsiveness, and that equates to time savings and better customer service.

In addition, reputable ERP system providers will include training as part of their ERP implementation and provide support to encourage user adoption. Be sure to take advantage of it.

3. Reliance on Multiple Platforms

One of the biggest benefits of current ERP software is its ability to minimize duplicate data and duplicate work. A major goal of any ERP system is to create efficiencies and make sure everyone is on the same page and working together as a team toward the same goals. When individuals and departments use multiple systems or add-on tools that are not integrated into your ERP system, that is a recipe for miscommunication.

If you are using nonintegrated systems or a separate customer relationship management (CRM) tool, you’re likely missing productivity and profitability opportunities.

Modern ERP systems unite various departments with a single technology system rather than separating them into silos with their different management tools. But that doesn’t mean you need to abandon systems that are working for you. If you like, for example, the simplicity of QuickBooks®, newer ERP technologies can integrate seamlessly with many existing platforms and do not have to be complex and difficult. Workflow automation in these new systems has pushed complex routines behind the scenes, allowing users to analyze data; make decisions fast; and avoid lengthy, frustrating keystrokes.

4. Still Performing Manual Processes

In an age when reliance on computers and online connectivity has become a part of our daily lives and imperative for business success, it’s unnecessary for manufacturers to still rely on manual business processes.

Your finance department may run manual end-of-the-month reconciliation reports. The sales department may send orders through interoffice mail. Engineers might route papers for approvals with no way of tracking where they are in the approval process or whose desk they’re sitting on.

ERP technology is intended to automate labor-intensive processes and keep workflows running smoothly. When your ERP fails to achieve these most basic functions, it’s time to look at an upgraded system.

5. Lack of Support

As legacy systems age, they often require more calls to the software vendor’s customer support center or help desk. To resolve problems, technicians often need to perform upgrades or maintenance.

Eventually, however, the computing power of legacy systems simply cannot keep up with the mountain of data that is generated in today’s business climate.

This can lead to slower performance, increased downtime, and susceptibility to security breaches or cyberattacks. Some ERP software applications may even become obsolete or no longer be supported.

A lack of available support isn’t a problem just with legacy ERP systems; it’s also critical to ensure that your new ERP system has people who will be there to stand behind it. Choosing the right ERP vendor is just as important as choosing the right software. The vendor can help you through each phase, including discovery, selection, implementation, customization, user training, and ongoing support.

Source: Mark Stevens


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in manufacturingdistribution, and retail in Vietnam and China. For direct consultation, please feel free to contact us.

reasons for ERP implementation failure

7 reasons for ERP implementation failure

ERP consultants shared their analysis and takeaways from such spectacular ERP failures as National Grid, Revlon and Waste Management and gave advice on avoiding the same pitfalls.

There are a lot of ways for ERP systems to fail. For one, many businesses rush into rolling out new functions without careful consideration of details — or knowing beforehand the common reasons for ERP implementation failure.

“It takes time, dedicated training and adequate management for ERP to flourish as a proficient tool within your business,” said Jenny Chua, business development manager at The World Management, an ERP consultancy in Singapore.

John Belden, project execution advisory practice leader at Boston-based UpperEdge, an IT negotiations consultancy, commonly sees three key characteristics of these projects that often contribute to ERP implementation failure.

First, ERP implementations are often two to 10 times bigger than previous projects. Second, they are transformational, which means there are winners and losers in the organization as a result of the software implementation. Third, they are generational, which means that an organization may not have done anything comparable in 10 to 15 years.

“A program will have problems when enterprises don’t recognize these issues and try and mitigate these risks,” Belden said.

Examining well-publicized cases reveals a handful of more specific reasons for ERP implementation failure.

Here are seven major reasons why ERP implementations fail and how to avoid them.

Bigger projects tend to put an organization in the position where it is not prepared for the volume and magnitude of decisions required. As a result, overwhelmed teams end up piling on one bad decision after another.

Belden said a classic example was the 2012 attempt by the state online healthcare marketplace, Covered Oregon, to simultaneously implement Obamacare and replace all of its supporting transaction processing systems. It ultimately spent over $300 million and was unable to process a single insurance application through the exchange.

“They created a scenario where the project got so enormous, they could not meet the due dates,” Belden said, or make the decisions that were required. Problems were exacerbated by the need to meet the hard deadline imposed by Obamacare. Belden said he believes the project would have worked out if Covered Oregon had kept the ERP project smaller and restricted it to what would have been required for Obamacare.

The big lesson: Limit the scope of the project to the appropriate time frame.

Generational problems can occur when no one on the program management team understands where the problems are.

“They may have prior experience, but it was 10 to 15 years ago and the people who learned the lessons are somewhere else in the organization or have moved on,” Belden said.

A good example is ICL’s failed ERP implementation in 2014. The project cost ballooned from $120 million to more than $500 million. Ultimately the CEO resigned, and the entire SAP ERP implementation was canceled.

The CEO assigned the project to a relatively new person in the CFO’s office, according to Belden. This project lead was primarily focused on making sure the financials were being incorporated into the ERP rather than taking into consideration the needs of the manufacturing and supply chain sides of the business. Employees in the first factory revolted after they had the new system imposed upon them.

“They got more focused on financial integrity rather than operational integrity,” Belden said.

The lesson: Focus on all users and not just one part of the business.

National Grid’s ERP implementation was essentially blown away by Hurricane Sandy when the utility attempted to consolidate all of its U.S. operations on a common SAP system in 2012. Ultimately, the project took two years to clean up, at a cost of $585 million.

The parent company had successfully worked with the Wipro consulting firm to implement a similar ERP consolidation in Europe. But the ERP project team struggled with major differences in the regulatory environments in the U.S. Wipro suggested the SAP ERP was ready to go live based on test results, but the actual system did not hold up under the increased workload and emergency business processes required to repair the electric grid after the hurricane, which involved special procedures for bringing in workers and materials from other utilities for the extensive repairs.

Belden said the implementation team had focused on “happy path” testing, which involved testing functions under ideal circumstances, but there had been insufficient testing of the system in emergency scenarios. National Grid decided to go live as the hurricane was making its way up the coast.

The key takeaway: It is vital to assess all of the information required to truly determine readiness before going live with a large ERP implementation.

Waste Management ran into some major snags when it attempted a massive SAP installation in 2005. After numerous delays and problems, the company ended up in a $500 million lawsuit against SAP that was eventually settled out of court.

SAP had suggested Waste Management could achieve $106 to $220 million in annual benefits from a consolidated ERP system that could be implemented in 18 months.

Deepak Lalwani, principal and management consultant at Deepak Lalwani & Associates, an IT consultancy, said one big problem was Waste Management’s failure to verify SAP’s claims before making an executive decision. The company quickly discovered there were significant gaps between what was promised and what was delivered in the software.

The takeaway: Verify vendor claims with internal business and technical teams. “Performing proof of concept on critical functionality … can reduce significant risk,” Lalwani said.

Nike thought it could Just Do It when it embarked on a $400 million upgrade of its ERP system in 2000. But the new system resulted in $100 million in lost sales and a 20% drop in stock price when it couldn’t fulfill orders for Air Jordan footwear.

Alex Sharpe, associate principal and management consultant at Deepak Lalwani & Associates said, “Nike was overly optimistic in their goals, and they failed to verify business process met operational needs before deploying the system.”

The lesson: It’s important to set realistic goals, especially with regard to ERP functionality and implementation schedules. Sharpe also recommends defining business and operational needs early on and keeping them in mind when developing systems.

“Ensure you take enough time to test the system for any kinks that need to be ironed out before putting your system into production,” he said.

MillerCoors embarked on an ambitious plan to consolidate all of its financials on a single ERP system to reduce costs and improve operational efficiency. In 2014, it hired HCL Technologies to implement the project, which was stalled by numerous defects. MillerCoors ended up suing HCL for $100 million, which was finally resolved in 2018.

Lalwani said the problem arose because the planning and architectural phases were not given adequate consideration. In addition, many critical defects and other additional problems were identified, but not fixed.

HCL’s core competency was generally regarded as implementation, not planning and architecture.

The lesson: Be sure to have the right expertise for the particular project. “IT is often the toughest and the most expensive part of integrating multiple companies, and they rushed through the planning and architecture phase only to get hurt by it later,” Lalwani said.

Revlon attempted to integrate all of its ERP processes across business units after a merger with Elizabeth Arden in 2016. The new system failed spectacularly after it went live in 2018, resulting in a loss of $64 million in sales, a 6.4% loss in stock price and an investor lawsuit.

A key issue was that Revlon had attempted to consolidate Microsoft and Oracle systems on a new SAP implementation but lacked hands-on experience with SAP. It also decided to go live without making sure the ERP business processes would work as intended.

“Rolling out a system that does not meet operational needs and requirements often leads to adverse business impacts,” Lalwani said.

The final lesson: Mind both the operational and business sides of the ERP equation.

Source: George Lawton


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in Vietnam and China. For direct consultation, please feel free to contact us.

Epicor analytics for decision making

Modex 2020: cloud-based Epicor ERP offers analytics for decision making

The cloud-based Epicor ERP system offers analytics for decision making of small- to mid-sized manufacturers, distributors, as well as retailers. 

Helping small- to mid-sized manufacturers, distributors, and retailers gain the functionality of an enterprise resource planning (ERP) system without a hefty price tag, Epicor’s ERP is cloud-based, explained Steve Coolidge, senior product manager, business intelligence and reporting. The company is highlighting its ERP solution in booth 7985.

“Hosting an ERP in the cloud makes it more affordable for companies, as they no longer have to maintain servers and manage updates like traditional, site-hosted ERPs,” he said. “That also allows an organization to redeploy their IT staff to manage other tasks that are more beneficial to the business.”

Some of the newest modules within the cloud-based ERP include business intelligence and data analytics functionality. “These help a user to make valuable business decisions based on actual information rather than intuition,” Coolidge continued.

Additionally, Epicor has made the information housed in the ERP more accessible to anyone within an operation (who has permission), even without a computer.

“We’ve geared it to enable the mobile worker to have an actual, verbal conversation with the ERP—so they can find out mission-critical information without being in front of a computer screen,” he noted. “Instead, they can use their phone to ‘call’ the system and ask a question, such as how much inventory is available for a given product, and get an instant answer.”

That capability is intended to increase both the value of the system and its ease of use, concluded Coolidge. “It’s just another way we help our customers grow.”

Source: DC Velocity


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in manufacturing, distribution, as well as retail in Vietnam and China. For direct consultation, please feel free to contact us.

how to manage ERP customizations

How to Manage ERP Customization

Following up Elizabeth Quirk’s comments on how to manage ERP customization (see below), Data V Tech would like to add some information to complete the picture of this issue.

  • It is true that some ERP software requires knowledge of coding in order to customize the system. Some others, however, have been well-prepared with the drag-drop options. Epicor ERP is one explicit example as it allows end-users to easily learn and customize the system on their own.
  • How to manage ERP customization is usually the question of ERP vendors. That means your contract with the ERP providers should include this service. As a result, you do not need to worry about all technical problems or unforeseeable extra costs.

Enterprise Resource Planning system (ERP) customizations have a much broader purview, and typically involve extensive software coding modifications to better fit the needs of the business. They’re far more labor-intensive, and the margin for error is virtually nonexistent. Once you start making changes to the system, it’s a slippery slope towards more. However, when managed and done correctly, customized ERP systems can benefit the organization as a whole. In this article, we’ll explore the advantages and disadvantages of customizing an ERP solution, and how to manage one.

How to Manage ERP Customization

A study by Panorama Consulting showed that 90% of ERP systems have at least minor customizations, while 36% have customizations that involve modifying over 50% of the code. Only 2% are completely customized or homegrown. However, the landscape is clearly changing at an accelerated pace.

Consider the Pros and Cons

As you continue to make changes to the ERP system, it becomes much more complex and costly. Plus, upgrades can become the worst nightmare for businesses that have customized ERP. Since the code needs to be rewritten to support any modifications, upgrades become more and more difficult.

Panorama Consulting found that over-customization a key reason why so many organizations decide to replace their existing ERP systems – not because there is something wrong with the system really, but because it has been customized beyond the point of recognition. Customization requires design, development, deployment, and testing work, which is all very time consuming and sometimes very risky. Over-customization is one of the leading attributes to ERP failures, so it’s only fair that businesses would lean towards out-of-the-box ERP systems to avoid such risks.

However, the bright side of all this is that you will have an entire ERP system designed specifically to meet the needs of your business. Customizing allows you to modify and add your organization’s areas of competitive advantage. While most business leaders want to manage their implementations by simply using basic configuration, setup and personalization of the ERP software, a majority end up making fundamental changes to the source code.

Document and Identify Best Practices

It’s a good practice to document any existing and current industry best practices you cannot give up or change. Make sure that the ERP software vendors you are interested in providing explanations of how their specific solutions would address each business requirement.

Identifying the customizations that address business needs and provide demonstrated value is also important. Once an ERP customization is complete, ongoing source code management and documentation of customization-related activities are necessary to preserve the integrity of your ERP system.

Remove Unnecessary Customizations

The more your business grows, so does its needs and objectives. What was once a necessary business process may no longer be relevant to where you’re at now. Apply this to your ERP system. If an existing ERP customization no longer increases value, what’s the point of keeping it? According to Zach Hale, Marketing Copywriter for Gartner, after identifying dispensable customization, you can retire it in one of three ways:

  • Removing it entirely. The more isolated a customization, the less likely its removal will adversely impact the rest of the system. Only remove customization if you’re certain the rest of the ERP can subsist without it.
  • Disabling and hiding the functionality in the system. When customization is distributed among multiple system components, its removal will likely affect everything it touches (and not in a good way). In such a scenario, it’s better to simply disable or hide the customization and leave the underlying code as intact as possible.
  • Deciding not to upgrade your system or rebuild the customization in the new version. This should be your last resort, a scenario to be considered only when disabling or removing a customization would effectively kill your system. You’ll miss out on security updates and functionality enhancements, but hey, at least you’ll still have an ERP.

Source: Elizabeth Quirk


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP and support its customization for many businesses in Vietnam and China. For direct consultation, please feel free to contact us.

school erp trends 2025

School ERP Market Research Trends and Forecast 2019-2025

The report examines the world School ERP market keeping in mind this the growth & development, trade chain, import & export knowledge of School ERP business, and supply & demand.

The Global “School ERP Market” report contains a valuable bunch of knowledge that enlightens the foremost imperative sectors of the School ERP. The info on the School ERP within the report delivers comprehensive information regarding the School ERP industry, that is comprehensible not just for associate degree professional however additionally for a common man. The worldwide School ERP market report provides info concerning all the aspects related to the market, which has reviews of the ultimate product, and therefore the key factors influencing or hampering the market growth.

Highlights on prominent key players:

NetSuite, Oracle, Infor, Panacea, Unit4, Jenzabar, SAP Concur, Cornerstone OnDemand, Kronos Incorporated, TOTVS, Workday, WorkForce Software LLC

Market Segment by Type covers:

  • Finance
  • HR
  • Student Management
  • Other

Market Segment by Applications covers:

  • K-12 School
  • Higher Education School

Market Analysis by Regions:

North America, United States, Asia-Pacific, Central & South America, Middle East & Africa

Reason to purchase School ERP Market Report::

  1. Highlights key business priorities so as to help firms to realine their business ways.
  2. The key findings and suggestions highlight crucial progressive business trends within the School ERP Market, thereby permitting players to develop effective long run ways.
  3. Develop/modify business enlargement plans by mistreatment substantial growth giving developed and rising markets.
  4. Scrutinize in-depth world School ERP trends and outlook plus the factors driving the market, further as those obstructive it.
  5. Enhance the decision-making method by understanding the ways that underpin business interest with reference to merchandise, segmentation and business verticals.
  6. To strategically analyze every submarket with reference to individual growth trend and their contribution to the market.

Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in Vietnam and China. For direct consultation or further information about trends or forecast of the market in these regions, please feel free to contact us.

top manufacturing erp vendors

The Top 24 Leading Manufacturing ERP Vendors to Watch in 2020

Solutions Review’s listing of the best data integration tools and software is an annual sneak peek of the solution providers included in our Buyer’s Guide and Solutions Directory. Information was gathered via online materials and reports, conversations with vendor representatives, and examinations of product demonstrations and free trials.

Note: Companies are listed in alphabetical order.

Who are some of the top manufacturing ERP vendors to keep an eye on in 2020? As 2019 comes to a close, the editors here at Solutions Review are focusing on what lies ahead. The marketplace for ERP platforms is maturing every day, getting more and more crowded with excellent software tools for a variety of use cases, verticals, deployment methods, and budgets.

Traditional ERP providers continue to offer Supply Chain Management (SCM) and Customer Relationship Management (CRM) capabilities that have remained staples to the market since the widespread adoption of ERP software began more than a decade ago. However, disruptive newcomers and new customer trends are bringing new technologies to the table, so that organizations can take full advantage of data.

In that spirit, we’ve turned our gaze to the future of ERP software. Whether its inclusion in a recent analyst report, the release of an innovative new tool, or a bump in venture funding, these are the ERP software providers that have earned watch list status from Solutions Review for the year ahead.

Founded in 1980, abas software provides ERP software built on open standards that enable manufacturers to unlock the power of their business-critical content. Abas ERP is a complete solution that provides multiple integrated functions and a wide range of valuable solutions from APS to project management. Abas considers complex manufacturing to be their “sweet spot”, building the product around make-to-order (MTO) and engineer-to-order (ETO) manufacturing.

Founded in 2008, Acumatica provides cloud and browser-based business management software designed for small, mid-sized businesses and large enterprises. Acumatica delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model, enabling a complete, real-time view of your business anytime, anywhere. Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, Field Service, Commerce Edition, Construction Edition, and CRM. Acumatica provides its Studio feature, which empowers business process changes while enabling software customization instead of requiring businesses to change their business processes.

Founded in 2012 after a merger between Consola Corporation and CDC Software, Aptean provides hyper-niche, industry-specific software solutions for medium and large enterprises. Built from the ground up for each of the industries they serve, Aptean ERP solutions are designed to align with unique business processes to get you up and running quickly. Aptean’s ERP solutions are fully integrated with all your systems, bringing value to every functional area from finance and customer service to inventory control and process management. Aptean’s ERP offerings include: Ross ERP, JustFood ERP, Apprise ERP, Made2Manage ERP, Encompix ERP, Intuitive ERP, EquipSoft ERP, Axis ERP and Cimnet ERP all designed for specific industries and company sizes.

Aquilon Software was founded in 2006 and since then has been developing, implementing and supporting ERP systems. Aquilon’s ERP modules for manufacturing management are ideal for small and mid-sized growing manufacturers. The manufacturing modules seamlessly integrate end to end processes and departments from start to finish. From MRP to financial management and CRM, the manufacturing modules provide a complete solution to support you and can make your business more productive, competitive and responsive to your customers’ needs.

For over 25 years, BatchMaster Software has helped process manufacturers worldwide streamline their production and bring their products to market faster, while reducing costs and complying with customer, industry-specific, and federal regulatory requirements. BatchMaster Manufacturing is an industry-specific application that runs with QuickBooks, Sage 100 & 300, Microsoft Dynamics GP, and SAP Business One financials. The company’s ERP solution is an end to end, the platform for process manufacturers who require financials, sales, purchasing, supply chain, and customer service, in addition to process manufacturing.

Cetec ERP is a cloud-based ERP software platform for small and midsized manufacturing companies. Cetec provides an all-in-one ERP solution with everything from sales and quoting to inventory management, document management, shop floor control, quality management, and financial accounting. The company is comprised of a team of seasoned accounting, operations, and manufacturing veterans based in Austin, TX.

Established in 1972, Epicor Software Corporation provides industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. Epicor ERP solutions help manufacturers harness data and automation to stay productive and profitable. With capabilities spanning from CRM, Content Management, Project Management, HCM, BI, and Analytics, to eCommerce and Sales and Financials, Epicor ERP gives you room to scale and evolve with a system that helps you keep pace with technology in the age of Industry 4.0.

Genius ERP is the end-to-end manufacturing ERP software solution for planning, executing, measuring, and improving high-variable production for SMEs handling make-to-order, engineer-to-order, custom-to-order, and assemble-to-order manufacturing. Automate time-consuming steps, quote for more jobs, estimate with greater accuracy, reduce bottlenecks on the shop floor, and more. Genius ERP is the complete software toolkit for custom manufacturers looking to take control of every aspect of their operations, all from a centralized system that’s easy to use, and quick to implement.

Family-owned and family-run for 44 years, Global Shop Solutions offers a one-system ERP software to serve clients across manufacturing industries of all sizes. The multi-modular application comprises independent modules for customer relationship management, inventory management, accounting, scheduling, job costing, agile project management, designing and more. Businesses can either subscribe to specific modules as per their requirements or subscribe to a full-fledged ERP suite. ERP software from Global Shop Solutions also provides robust business intelligence capabilities for monitoring the health of the manufacturing system; analyzing business data in realtime and making valuable decisions.

Since 1989, IQMS has provided real-time ERP, manufacturing, production monitoring, quality control, supply chain, CRM and eBusiness solutions to the automotive, medical, packaging, and other manufacturing markets. The innovative, end-to-end ERP and MES software solution offers manufacturers complete functionality in a scalable solution to support growth and agility to quickly respond to customer demands.

KeyedIn is an agile cloud-based software company delivering powerful results in critical areas like project management and custom manufacturing to specialized vertical markets offered to support the needs of both small-to-medium-sized businesses and large multinational corporations. KeyedIn Manufacturing is a cloud-based ERP solution specifically designed for custom, make-to-order and mixed-mode manufacturers. With KeyedIn Manufacturing, users have complete visibility over the manufacturing process including CRM, estimating, purchasing, production, shop floor, shipping, financial and more.

Officially founded in 2007, MIE Solutions is a provider of production control software for the entire manufacturing sector. Incorporating estimating, RFQ’s, work orders, purchasing, MRP, stock control, costing, scheduling, reporting, optional shop floor data capture, delivery notes and invoices with many links to external accounting packages. MIE Trak Pro is a popular solution for sheet metal fabricators, precision engineers, and manufacturers. MIE Trak Pro can be adapted to incorporate any manufacturing processes if required. The company also offers services including training on-site and online, full product support, as well as custom development work, and managed services the cloud-based platform.

Founded in 2000, MRPeasy is committed to helping small manufacturers grow and compete through access to sophisticated material requirements planning capabilities previously only available to big companies. In 2010 MRPeasy realized that cloud technology had advanced to a point where mission-critical software systems could be delivered via the Internet. Today, the company provides cloud-based manufacturing ERP software that helps you to implement the best-in-the class manufacturing process and allows you to focus on growing the business.

OptiProERP is a 21st century ERP solution for small and midsize discrete manufacturers and distributors. OptiProERP’s solution and innovation is 100% focused on the needs of discrete manufacturers and distributors with rich functionality that includes: primary and alternate BOMs and routing, MRP, MPS, Shop Floor Execution, Scheduling Workbench, Inventory, and Warehouse Management and QA, with a full set of features in financials, sales, CRM, and built-in mobile and digital capabilities. Available as a cloud or on-premise solution, OptiProERP is right-sized for small and midsized manufacturers and distributors: easy to use, efficient to implement, and affordable to own.

Oracle NetSuite offers to lead cloud-based ERP solutions designed for small, medium-sized and large enterprises. From advanced financials to supply chain management to billing and beyond, Oracle NetSuite ERP solutions give companies the tools they need to accelerate growth and drive innovation, in industries such as Financial Services, Healthcare, Higher Ed, Manufacturing and Retail, and more – allowing customers in any industry to manage their front and back-office functions, plus web operations, all from a single and reliable source.

Macola Software, an ECi Software Solutions company, is a provider of business solutions for small to medium-sized manufacturing and distribution companies. Macola empowers today’s modern enterprises to plan, manage, analyze and control their businesses by providing innovative software applications, industry-experienced solutions consultants, best-of-breed technology plug-ins and outstanding client support. Macola 10 is the next evolution of Macola and is a huge leap forward toward a more natural ERP experience that increases the speed, accuracy, and reliability of operating your business. The core capabilities of Macola 10 are powerful standalone, but the real value is in connecting those core business functions through automation, workflow, and document management.

Starting with automotive metal forming in 2001, Plex Systems rapidly expanded to support a wide range of discrete manufacturing operations across many industries. Later on, Plex added process manufacturing capabilities, targeted specifically at food and beverage producers. Today, The Plex Manufacturing cloud-ERP solution is designed for manufacturers to meet marketplace challenges and manage a successful business. The ERP platform operationalizes procedures and creates a modern platform for the Industrial Internet of Things (IoT). Plex offers the only ERP solution built from the ground up in the cloud and focused exclusively on manufacturing.

Founded in 1985, ProcessPro has grown to be a leading mid-market ERP software solution for the process manufacturing industry. Designed specifically for manufacturers that combine batches of mixtures, ProcessPro’s ERP solution seamlessly integrates all aspects of plant operation, from beginning order entry through inventory, manufacturing, packaging, shipping, and accounting. ProcessPro has been serving the food, beverage, pharmaceutical, nutraceutical, cosmetic, chemical and cannabis industries for over 30 years. In 2016, ProcessPro joined Open Systems, Inc., a leading provider of business software. The merger positioned ProcessPro to access new markets by expanding its geographical presence.

For over thirty years, ProfitKey has helped manufacturers and job shops of all sizes and industries leverage technology to solve their most complex business challenges. Manufacturing (formerly known as Rapid Response Manufacturing or RRM) is the company’s leading business solution for small to mid-sized manufacturers. It integrates all of your business operations allowing you to improve productivity and enhance profitability. A powerful technology solution with deep manufacturing functionality, ProfitKey Manufacturing is specifically designed to address the unique demands manufacturers to increase operational efficiency, improve inventory management processes and boost customer service levels.

Founded in 1979 as a small startup solution to address a large gap in complete, integrated business software for manufacturing companies, QAD provides ERP software for manufacturers. QAD Manufacturing ERP adapts to any style of manufacturing and to the needs of all your geographic locations. Quality metrics, central model management, and automated data collection ensure accurate, complete product, material and inventory information. Quad’s Manufacturing ERP software has intuitive planning tools that can synchronize production to changing demand, while built-in quality management helps you keep a sharp focus on excellence. QAD Manufacturing ERP software includes features such as Product Genealogy, Scheduling Workbench, Enterprise Asset Management, and more.

Realtrac Performance ERP is a software company specializing in manufacturing software for machine shops, job shops, and make-to-order manufacturers. RealtyTrac’s ERP software is easy to learn and boasts the lowest total cost of use software on the market. From Estimating to Quality Conformance to Accounting Integration, Realtrac is a completely integrated shop system that is really quick with real profits. RealtyTrac gives an analysis of a business’s current and past status allowing them to make educated decisions for a maximum return on investment.

Founded in 1972, SAP is a leading provider of enterprise application software. Today, SAP provides businesses with its SAP S/4HANA next-generation ERP software which provides strong functionality across a number of industries including Manufacturing, Services, Retail, Wholesale Distribution, and more. Within the S/4HANA platform, it offers applications covering customer relationship management, financials, human capital management, product lifecycle management, and more. SAP also offers Cloud ERP, ERP for Small and Midsize Enterprises, and Finance to support core ERP finance as well as advanced FP&A, compliance, cash management, and more – on-premise and in the cloud.

Founded in 1984, Shoptech Software provides ERP software for small to medium-sized manufacturing companies. The E2 Shop System and the E2 Manufacturing System act as very comprehensive ERP packages available on the market. The E2 Shop System is designed for job shops and make-to-order manufacturers, while E2 Manufacturing is designed for the highly repetitive manufacturer. The E2 Shop System is available in an on-premise model or a SaaS model, which is hosted on the cloud, instead of in the shop. Shoptech takes the responsibility of hosting your data very seriously. That’s why they’ve partnered with the most reliable cloud management company in the business: Rackspace.

Founded in Queensland, Australia in 1994, TrueERP was designed to meet the needs and demands of manufacturing companies across a vast amount of industries, from agriculture and retail to automotive, engineering, food and beverage. Whether your manufacturing process is a simple assembly of components or requires the scheduling and monitoring of multiple processes and resources, TrueERP can help. TrueERP software integrates all of your business systems into one easy to use solution. It also comes complete with every module and function included, so you only need to enter data once and the entire suite knows about it.

Source: Elizabeth Quirk


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in Vietnam and China. Please feel free to contact us to find the most suitable and flexibel ERP for your business.