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How to choose the right ERP solution - Data V Tech - featured picture

How to choose the right ERP solution

Here are some tips for leaders and CEOs to choose the best vendor with the best ERP solution for their companies. These tips are based on customers’ feedback and recommendations, namely those on TrustRadius and FeaturedCustomers. The order is tentative. Thus, each company can have its own schedule based on the information available to them.

1. Discuss among leaders

It is crucial that leaders and investors have information about the process to choose the best ERP option and vendor. That means, every step should be as transparent as possible.

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2. Assess the needs

You might want to do a SWOT* analysis of business and operations before doing anything else. Notably, it is necessary to detect the need to innovate the company’s operations.

It can be the company’s weaknesses or challenges, possibly due to some disruptors or competitors’ sudden growth. It can also be the opportunity to scale production or improve performance due to new technologies or policies in your sector.

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3. Determine own criteria to choose the right ERP solution and vendor

The clearer criteria you have, the faster you can choose the appropriate ERP solution as well as the best vendor. Furthermore, the solution requirements can also serve as the benchmark for the latter. They can be features either in general or specifically for a department, budget, platform, schedule, and any concerns that your team might think of.

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4. Seek consultations

It is optimal to search for the vendors in your country to save travel costs and misunderstandings during implementation. However, it would be better to choose the best in your region if you are a transnational company. That means widening the geographical scope of your search.

Do not hesitate to contact vendors by leaving your email address or phone number. The best ones usually reach you as soon as possible to learn more about your needs. In addition, they are proactive in arranging phone calls, in-person or Skype meetings, or online demos.

The first impression might also be one of the tips for the best ERP solution and vendor.

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5. Shortlist the best ERP vendors

The information and consultation services you have received or experienced are the very first clues to narrow down your list of vendors and ERP solutions to follow up.

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6. Prepare questions

It is better to collect questions from all departments where your company wants to make a change. Besides, it is also recommendable to involve all representatives in the meetings. That would save time to make the final decision.

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7. Check vendor references and/or make decisions

You might require the vendors to give you some references. But, in reality, the expert ones are usually so proactive that they will share their achievements with you even before being asked.

Once you have made a decision, work closely with your ERP vendor to implement the solution. You can then start mapping your critical milestones and recording your course to success.

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* SWOT refers to strengths, weaknesses, opportunities, threats.


Data V Tech is Epicor’s Authorized Partner with over 20 years of experience in the Asia Pacific. We provide well-timed implementation with full support for software localization. As a one-stop-shop, we offer complete solutions for manufacturing, trading, and distribution businesses, from mobile applications to e-commerce and direct machine data integrations to Epicor Kinetic (ERP) software.

Epicor Kinetic (ERP) is accessible on the cloud, hosted servers, and on-premises. It is flexible and personalizable to individual use, company practices, and multiple industries.

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Highlights of what's new in Epicor ERP Cloud 10.2.700

Epicor ERP Cloud: Upgrade to 10.2.700 this September

Your Epicor ERP Cloud pilot instance will upgrade to the newest release 10.2.700 this September, so let’s check out some highlights of this version in this article.

 

What’s New In Epicor ERP 10.2.700

More details will be released as we near September 2020, but a few highlights of this Epicor ERP 10.2.700 include:

  • Cloud Read-only Data Access—Safely and securely view your data in a read-only environment. Epicor ERP Cloud Data Access is a new offering that allows for read-only access to your Epicor ERP instance. This new offering gives freedom of access while also safeguarding data security and system integrity. Access to the database will be on a read-only basis, but also near real-time (within seconds) to provide high value, whether leveraged by you directly or by ISV partners via APIs.

  • Epicor Advanced Unit of Measure—Seamlessly conduct business in a different unit of measure. A new capability, primarily aimed at the metals industry and adjacent industries, provides the ability to buy and value material in one unit of measure and transact in a different unit of measure.

  • Epicor Data Analytics (EDA) Financial Reporting—Budgeting, forecasting, and planning simplified. EDA Budgeting and Planning will provide an easy-to-use solution for budgeting, forecasting, and planning. With EDA Budgeting and Planning, you will be able to create financial budgets from scratch or prior year actuals and generate a budgeting workflow process, eliminating the need for Excel spreadsheets.

  • Epicor Kinetic—Continuing the journey to provide a modern and intuitive user experience with Epicor Kinetic. With this release, Epicor Kinetic is focused on the transformation of maintenance screens and quote to cash process forms targeting high-impact maintenance and entry screens. New enhancements will be made to Epicor Application Studio, which allows you to tailor Kinetic forms with low/without code that won’t break during an upgrade.

 

Source: Epicor Software Corporation.


Data V Tech is Epicor’s Authorized Partner with over 20 years of experience in the Asia Pacific. We provide well-timed implementation with full support for software localization. As a one-stop-shop, we offer complete solutions for manufacturing, trading, and distribution businesses, from mobile applications to e-commerce and direct machine data integrations to Epicor Kinetic (ERP) software.

Epicor Kinetic (ERP) is accessible on the cloud, hosted servers, and on-premises. It is flexible and personalizable to individual use, company practices, and multiple industries.

Contact us







14 marketing skills that can help you get hired this year

Marketing skills that can help you get hired this year

Here are the must-have skills you need in 2020 in response to the rapid expansion of digital marketing. Keep yourself updated and stay on top in your career.

1. Content Marketing

Content marketing with Data V TechA quick search on Facebook you will possibly find numerous groups for content writers. Bill Gates once said: “Content is king”, and it is happing right now, that we need many writers, especially high-quality ones. Whichever tools a company is using, it will need more customer-oriented content.

So start writing blogs and join various Facebook content writer groups as well as communities for the passionate about writing. Furthermore, there are several books on content writing that can help you capture audiences and gain more readership. Get yourself a position in the pool, or at least, get yourself informed about where and how to get the right writer.

 

2. Content Management System (CMS)

Content management system CMS with Data V TechContent management system is like a virtual business where you can easily learn on your own how to do the job. WordPress, Wix, and Drupal are some common CMS examples. They differentiate themselves somehow from each other. However, if you understand how a system functions, you can learn to manage all.

 

3. Customer Relationship Management (CRM)

Most businesses are using CRM software to organize and manage interactions between the company and its customers. The software creates a real-time database bridging sales, marketing, and customer service. Popular CRM software includes Salesforce, Oracle, and, particularly in manufacturing, Epicor.

 

Epicor customer relationship management CRM

 

4. Mobile Marketing

mobile marketing - must have marketing skills in 2020It is anticipated that about 75% of all mobile users would have smartphones by the end of 2025, and the global size of the mobile marketing market is expected to continuously grow from 2020 to 2027. Mobile marketing refers to various channels on not only smartphones but also tablets, such as email, SMS and MMS, social media, websites, and apps. Thus, knowledge of mobile marketing would increase the value of your CV and support you significantly when you have to do the job.

 

5. Email Marketing

marketing resumeCompanies still need to increase, retain, and delight email subscribers. It is the fact that email marketing has never lost its value in terms of ROI. By June 2020 there have bill 3.9 billion of email users, which is projected to continue rising to 4.3 billion in 2023. Furthermore, every $1 on email marketing leads to an average return of $42.

Getting yourself familiar with various email marketing automation tools, such as Sendiblue, MailChimp, and Mailjet is one of the very first steps to master this channel. 

 

6. Video Production and Editing

Video Production and Editing - Must have marketing skills in 2020

 

Video is one of the critical parts of the future, as Mark Zuckerburg once said in 2018. Indeed, it is true in 2020. There were 63% of businesses using video as a marketing tool in 2019 and 81% in 2020. Thus, it would be a huge advantage if you master some video production and editing technique and understand how to utilize videos effectively on various channels. Either can you start with Windows Movie Maker or iMovie, or you can produce some short clips online, such as on Powtoon.

 

7. Paid Social Media Advertising

It is always attractive if you have experience in paid social media advertising, and even better if you know how to get the most out of your ads budget. The repetitive ads on social media channels, which now allow you to customize the demographic reach in order to focus on your target audiences, is particularly very popular in branding. This skill is also something you can invest easily for your own future if you are really into social media. Moreover, remember to check out the most popular channel in your destination before you pay.

marketing skills

 

8. Data Science

As many marketing channels have been automated, enormous data are available to many companies. Thus, they usually need someone to interpret the data and help them adjust their strategies, action plans, improve the product, or look for a new one. If you have a passion for data analysis and can do the job, there is a high possibility that businesses are searching for you!

 

9. Consumer Insights

Many companies require need consumer insights – “the study of how people make decisions about what they buy, want, need, or act in regards to a product, service, or company“. Here are some tips to practice this knowhow:

  • Decide your research topic, and make sure you know how to receive the data.
  • Manage your resources to collect data as well as analyze it within the given timeframe.
  • Identify the data collection method.
  • Analyze the data while identifying whom and what might be affected and what to do in response to the possible impacts.

 

To sum up, here are the must-have marketing skills in 2020:

  1. Content marketing
  2. Content management system (CMS)
  3. Customer relationship management (CRM)
  4. Mobile marketing
  5. Email marketing
  6. Video production and editing
  7. Social media advertising
  8. Data analysis
  9. Consumer insights

Source: Data V Tech


Data V Tech is Epicor’s Authorized Partner with over 20 years of experience in the Asia Pacific. We provide well-timed implementation with full support for software localization. As a one-stop-shop, we offer complete solutions for manufacturing, trading, and distribution businesses, from mobile applications to e-commerce and direct machine data integrations to Epicor Kinetic (ERP) software.

Epicor Kinetic (ERP) is accessible on the cloud, hosted servers, and on-premises. It is flexible and personalizable to individual use, company practices, and multiple industries.

Contact us







reasons for ERP implementation failure

7 reasons for ERP implementation failure

ERP consultants shared their analysis and takeaways from such spectacular ERP failures as National Grid, Revlon and Waste Management and gave advice on avoiding the same pitfalls.

There are a lot of ways for ERP systems to fail. For one, many businesses rush into rolling out new functions without careful consideration of details — or knowing beforehand the common reasons for ERP implementation failure.

“It takes time, dedicated training and adequate management for ERP to flourish as a proficient tool within your business,” said Jenny Chua, business development manager at The World Management, an ERP consultancy in Singapore.

John Belden, project execution advisory practice leader at Boston-based UpperEdge, an IT negotiations consultancy, commonly sees three key characteristics of these projects that often contribute to ERP implementation failure.

First, ERP implementations are often two to 10 times bigger than previous projects. Second, they are transformational, which means there are winners and losers in the organization as a result of the software implementation. Third, they are generational, which means that an organization may not have done anything comparable in 10 to 15 years.

“A program will have problems when enterprises don’t recognize these issues and try and mitigate these risks,” Belden said.

Examining well-publicized cases reveals a handful of more specific reasons for ERP implementation failure.

Here are seven major reasons why ERP implementations fail and how to avoid them.

Bigger projects tend to put an organization in the position where it is not prepared for the volume and magnitude of decisions required. As a result, overwhelmed teams end up piling on one bad decision after another.

Belden said a classic example was the 2012 attempt by the state online healthcare marketplace, Covered Oregon, to simultaneously implement Obamacare and replace all of its supporting transaction processing systems. It ultimately spent over $300 million and was unable to process a single insurance application through the exchange.

“They created a scenario where the project got so enormous, they could not meet the due dates,” Belden said, or make the decisions that were required. Problems were exacerbated by the need to meet the hard deadline imposed by Obamacare. Belden said he believes the project would have worked out if Covered Oregon had kept the ERP project smaller and restricted it to what would have been required for Obamacare.

The big lesson: Limit the scope of the project to the appropriate time frame.

Generational problems can occur when no one on the program management team understands where the problems are.

“They may have prior experience, but it was 10 to 15 years ago and the people who learned the lessons are somewhere else in the organization or have moved on,” Belden said.

A good example is ICL’s failed ERP implementation in 2014. The project cost ballooned from $120 million to more than $500 million. Ultimately the CEO resigned, and the entire SAP ERP implementation was canceled.

The CEO assigned the project to a relatively new person in the CFO’s office, according to Belden. This project lead was primarily focused on making sure the financials were being incorporated into the ERP rather than taking into consideration the needs of the manufacturing and supply chain sides of the business. Employees in the first factory revolted after they had the new system imposed upon them.

“They got more focused on financial integrity rather than operational integrity,” Belden said.

The lesson: Focus on all users and not just one part of the business.

National Grid’s ERP implementation was essentially blown away by Hurricane Sandy when the utility attempted to consolidate all of its U.S. operations on a common SAP system in 2012. Ultimately, the project took two years to clean up, at a cost of $585 million.

The parent company had successfully worked with the Wipro consulting firm to implement a similar ERP consolidation in Europe. But the ERP project team struggled with major differences in the regulatory environments in the U.S. Wipro suggested the SAP ERP was ready to go live based on test results, but the actual system did not hold up under the increased workload and emergency business processes required to repair the electric grid after the hurricane, which involved special procedures for bringing in workers and materials from other utilities for the extensive repairs.

Belden said the implementation team had focused on “happy path” testing, which involved testing functions under ideal circumstances, but there had been insufficient testing of the system in emergency scenarios. National Grid decided to go live as the hurricane was making its way up the coast.

The key takeaway: It is vital to assess all of the information required to truly determine readiness before going live with a large ERP implementation.

Waste Management ran into some major snags when it attempted a massive SAP installation in 2005. After numerous delays and problems, the company ended up in a $500 million lawsuit against SAP that was eventually settled out of court.

SAP had suggested Waste Management could achieve $106 to $220 million in annual benefits from a consolidated ERP system that could be implemented in 18 months.

Deepak Lalwani, principal and management consultant at Deepak Lalwani & Associates, an IT consultancy, said one big problem was Waste Management’s failure to verify SAP’s claims before making an executive decision. The company quickly discovered there were significant gaps between what was promised and what was delivered in the software.

The takeaway: Verify vendor claims with internal business and technical teams. “Performing proof of concept on critical functionality … can reduce significant risk,” Lalwani said.

Nike thought it could Just Do It when it embarked on a $400 million upgrade of its ERP system in 2000. But the new system resulted in $100 million in lost sales and a 20% drop in stock price when it couldn’t fulfill orders for Air Jordan footwear.

Alex Sharpe, associate principal and management consultant at Deepak Lalwani & Associates said, “Nike was overly optimistic in their goals, and they failed to verify business process met operational needs before deploying the system.”

The lesson: It’s important to set realistic goals, especially with regard to ERP functionality and implementation schedules. Sharpe also recommends defining business and operational needs early on and keeping them in mind when developing systems.

“Ensure you take enough time to test the system for any kinks that need to be ironed out before putting your system into production,” he said.

MillerCoors embarked on an ambitious plan to consolidate all of its financials on a single ERP system to reduce costs and improve operational efficiency. In 2014, it hired HCL Technologies to implement the project, which was stalled by numerous defects. MillerCoors ended up suing HCL for $100 million, which was finally resolved in 2018.

Lalwani said the problem arose because the planning and architectural phases were not given adequate consideration. In addition, many critical defects and other additional problems were identified, but not fixed.

HCL’s core competency was generally regarded as implementation, not planning and architecture.

The lesson: Be sure to have the right expertise for the particular project. “IT is often the toughest and the most expensive part of integrating multiple companies, and they rushed through the planning and architecture phase only to get hurt by it later,” Lalwani said.

Revlon attempted to integrate all of its ERP processes across business units after a merger with Elizabeth Arden in 2016. The new system failed spectacularly after it went live in 2018, resulting in a loss of $64 million in sales, a 6.4% loss in stock price and an investor lawsuit.

A key issue was that Revlon had attempted to consolidate Microsoft and Oracle systems on a new SAP implementation but lacked hands-on experience with SAP. It also decided to go live without making sure the ERP business processes would work as intended.

“Rolling out a system that does not meet operational needs and requirements often leads to adverse business impacts,” Lalwani said.

The final lesson: Mind both the operational and business sides of the ERP equation.

Source: George Lawton


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many businesses in Vietnam and China. For direct consultation, please feel free to contact us.

how to manage ERP customizations

How to Manage ERP Customization

Following up Elizabeth Quirk’s comments on how to manage ERP customization (see below), Data V Tech would like to add some information to complete the picture of this issue.

  • It is true that some ERP software requires knowledge of coding in order to customize the system. Some others, however, have been well-prepared with the drag-drop options. Epicor ERP is one explicit example as it allows end-users to easily learn and customize the system on their own.
  • How to manage ERP customization is usually the question of ERP vendors. That means your contract with the ERP providers should include this service. As a result, you do not need to worry about all technical problems or unforeseeable extra costs.

Enterprise Resource Planning system (ERP) customizations have a much broader purview, and typically involve extensive software coding modifications to better fit the needs of the business. They’re far more labor-intensive, and the margin for error is virtually nonexistent. Once you start making changes to the system, it’s a slippery slope towards more. However, when managed and done correctly, customized ERP systems can benefit the organization as a whole. In this article, we’ll explore the advantages and disadvantages of customizing an ERP solution, and how to manage one.

How to Manage ERP Customization

A study by Panorama Consulting showed that 90% of ERP systems have at least minor customizations, while 36% have customizations that involve modifying over 50% of the code. Only 2% are completely customized or homegrown. However, the landscape is clearly changing at an accelerated pace.

Consider the Pros and Cons

As you continue to make changes to the ERP system, it becomes much more complex and costly. Plus, upgrades can become the worst nightmare for businesses that have customized ERP. Since the code needs to be rewritten to support any modifications, upgrades become more and more difficult.

Panorama Consulting found that over-customization a key reason why so many organizations decide to replace their existing ERP systems – not because there is something wrong with the system really, but because it has been customized beyond the point of recognition. Customization requires design, development, deployment, and testing work, which is all very time consuming and sometimes very risky. Over-customization is one of the leading attributes to ERP failures, so it’s only fair that businesses would lean towards out-of-the-box ERP systems to avoid such risks.

However, the bright side of all this is that you will have an entire ERP system designed specifically to meet the needs of your business. Customizing allows you to modify and add your organization’s areas of competitive advantage. While most business leaders want to manage their implementations by simply using basic configuration, setup and personalization of the ERP software, a majority end up making fundamental changes to the source code.

Document and Identify Best Practices

It’s a good practice to document any existing and current industry best practices you cannot give up or change. Make sure that the ERP software vendors you are interested in providing explanations of how their specific solutions would address each business requirement.

Identifying the customizations that address business needs and provide demonstrated value is also important. Once an ERP customization is complete, ongoing source code management and documentation of customization-related activities are necessary to preserve the integrity of your ERP system.

Remove Unnecessary Customizations

The more your business grows, so does its needs and objectives. What was once a necessary business process may no longer be relevant to where you’re at now. Apply this to your ERP system. If an existing ERP customization no longer increases value, what’s the point of keeping it? According to Zach Hale, Marketing Copywriter for Gartner, after identifying dispensable customization, you can retire it in one of three ways:

  • Removing it entirely. The more isolated a customization, the less likely its removal will adversely impact the rest of the system. Only remove customization if you’re certain the rest of the ERP can subsist without it.
  • Disabling and hiding the functionality in the system. When customization is distributed among multiple system components, its removal will likely affect everything it touches (and not in a good way). In such a scenario, it’s better to simply disable or hide the customization and leave the underlying code as intact as possible.
  • Deciding not to upgrade your system or rebuild the customization in the new version. This should be your last resort, a scenario to be considered only when disabling or removing a customization would effectively kill your system. You’ll miss out on security updates and functionality enhancements, but hey, at least you’ll still have an ERP.

Source: Elizabeth Quirk


Data V Tech is Epicor’s Authorized Partner with over 20 years of experience in the Asia Pacific. We provide well-timed implementation with full support for software localization. As a one-stop-shop, we offer complete solutions for manufacturing, trading, and distribution businesses, from mobile applications to e-commerce and direct machine data integrations to Epicor Kinetic (ERP) software.

Epicor Kinetic (ERP) is accessible on the cloud, hosted servers, and on-premises. It is flexible and personalizable to individual use, company practices, and multiple industries.

Contact us







Epicor for Small Medium Manufacturers

Epicor Strategy Empowers Digitalization for Small & Medium Manufacturers

Epicor has created an architecture for companies, particularly small and medium manufacturers (those with employee numbers ranging from 20 to more than 1,000), to help them find a way to improve manufacturing competitiveness, profits, flexibility, and quality. Using Industry 4.0, and Internet of Things concepts, they introduced Cloud ERP. The software was positioned as “Visionary” in the Gartner 2018 Magic Quadrant for Cloud ERP in the product-centric midsize enterprise. Gartner noted that Epicor ERP has a reputation for being a flexible and highly capable product for small and midsize manufacturing companies.

Many small and medium manufacturers have asked me if digitalization though the implementation of Industry 4.0 and IoT concepts is practical for them. Thus, I took a deeper look at these developments.

I had the opportunity to discuss Epicor’s developments and directions with Terri Hiskey, Epicor’s Vice President of Global Product Marketing, Manufacturing and Andrew Robling, a Principal Product Manager  Robling mentioned that there is a growing interest in manufacturing modernization, with many companies designating a Digital Transformation Officer to facilitate the process, and Hiskey agreed.

In order to compete in today’s fast-paced environment, manufacturers must have a strategy for digitization in place. Modern manufacturers want to be able to streamline operations to gain greater transparency and visibility across their business, and they want to move from being reactive to proactive with their business strategies and operations. So investment in intelligent solutions that can automate processes, provide a single source of visibility across the factory floor and can help identify emerging trends so they can make more informed decisions is key to their success.” – Terri Hiskey, Epicor.

Epicor Advanced MES (Mattec)

The Epicor architecture supports integrating the sensor into the enterprise system to create efficient and responsive manufacturing.  The plant-level interfaces include OPC and Epicor’s Machine Interface Unit (MIU) connections.

Starting the Digitalization Journey

Epicor recommends manufacturers, including those small and medium, begin the digitalization journey by taking three basic steps to start:

  • 1st step: Identity what it should monitor and track via a sensor. In particular, whether that is temperature, vibration, the number of products, etc.
  • 2nd step: Apply a sensor to that machine and set the ‘normal’ threshold.
  • 3rd step: Link that sensor to an ERP/MES system to visualize and act upon data.

Through these steps, the sensors collect data that the machine in the system generates. The system then transforms the data into understandable and actionable information in order to achieve more responsive manufacturing. Personnel throughout manufacturers can get immediate access to data and warnings when real operations are outside of defined tolerances and thresholds, alerting workers to adjustments required to proactively ensure efficient operations. The greater visibility and accurate information about manufacturing operations help empower workers to add more value.

Integrating a Manufacturing Execution System (MES)

While MES is not a new technology, the Epicor Mattec MES is tightly integrated with the Epicor ERP system and collects data directly from equipment and operators on the shop floor in real-time, using OPC and the Machine Interface Unit (MIU). The purpose is to help gain real-time insight to pinpoint critical issues and reduce waste while improving quality and customer service. Everyone in the plant and throughout the organization can then enhance manufacturing performance. The Epicor Mattec MES can operate independently with other ERP systems.

Epicor Advanced MES (Mattec)

The Epicor Building Blocks

To help manufacturers, particularly those small and medium, continue the digitalization journey, the Epicor architecture creates the following building blocks:

Machine Interface Unit – MIU

The function of the MIU is to capture real-time data using digital and analog sensors including temperature pressure and vibration. The unit also can connect to PLC and controllers to access data.  The latest MIU version is based on a Raspberry Pi processor. It can be a blind node or have an optional touchscreen display for operator interaction. The unit also features a large memory cache in order to ensure information is available in the event of network interruptions and outages.

Shop Floor HMI

The Mattec Shop Floor HMI enables real-time shop floor monitoring of production activities, operator production data entry and job changes. Further, it helps to review current and upcoming job data, quality activities, and to perform maintenance. The Epicor Mattec MES Shop Floor HMI software runs on any device with an HTML 5 compatible browser, facilitating BYOD (bring your own device) strategies. The interface is configurable to conform to the operators’ and users’ manufacturing environment. Operators use the HMI to execute jobs and manage equipment, log and track time spent on machine & tool maintenance, track downtime events, and reasons, initiate and acknowledge calls for machine assistance.

Mattec Shop Floor HMI that supports Embedded context-based videos and PDF Files providing information to increase productivity and quality.

CAD Data Integration

Epicor QBiuld’s CADLink software facilitates direct creation of Epicor Item Master and Bill Of Materials (BOM) records identical to engineering CAD data, working to ensure reliability and quality of work order documentation.

Epicor Virtual Agent (EVA)

The company recently introduced the Epicor Virtual Agent (EVA). This feature provides a natural language interface to interact with the Epicor system using text and voice. Beyond the request/response conversational experience, EVA also uses artificial intelligent (AI) capabilities to proactively deliver alerts and carry out targeted actions based on combinations of events, market statistics, and historical data. EVA was developed using AI services from Microsoft Azure and can be added to all sizes and types of Epicor ERP implementations.

Epicor Data Analytics

Phocas software enables Epicor Data Analytics (EDA) to visualize and analyze data from production to sales. EDA is a cloud service with tools built for non-technical users. Furthermore, you can access EDA from any device to track business-critical KPIs on visual, customizable dashboards.

Cloud Strategy

Epicor offers ERP software-as-a-service (SaaS) in the cloud. The design is to remove the burden of maintaining secure backup servers and ongoing lifecycle maintenance. As a result, it is beneficial for many organizations. The MES Mattec server resides at the manufacturing facility to ensure ongoing operations and responsiveness.

Making the Most of the Digitalization Proposition

Andrew Robling, Principal Product Manager summed up the discussion with an exciting look into the future. “At Epicor, we believe that companies that adopt digitization strategies will not only continue to compete in today’s global marketplace but will take market share away from their competitors by reducing costs, boosting customer satisfaction and ultimately increasing profits,” Robling opined.

This view is shared by more than just Epicor. Throughout the industry, it is important for small and medium manufacturers to invest in technology that is appropriate for them. As a result, they can leverage Industry 4.0 and digitalization concepts and methods to remain viable and competitive. Epicor is one option to help manufacturers, especially those small and medium, along the way.


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Data V Tech is Epicor’s Authorized Partner with over 20 years of experience in the Asia Pacific. We provide well-timed implementation with full support for software localization. As a one-stop-shop, we offer complete solutions for manufacturing, trading, and distribution businesses, from mobile applications to e-commerce and direct machine data integrations to Epicor Kinetic (ERP) software.

Epicor Kinetic (ERP) is accessible on the cloud, hosted servers, and on-premises. It is flexible and personalizable to individual use, company practices, and multiple industries.

Why SMEs choose Epicor?

Managers and leaders of small and medium enterprises (SMEs) usually find hard to make decisions on an appropriate ERP solution. Particularly, they struggle with the questions of possible return on this investment and reliable software deployment. To answer why SMEs should choose Epicor, Data V Tech studies users’ reviews on TrusRadius*.

According to TrustRadius, there are 13 SMEs using Epicor. Only four verified users wrote their user experience on the solutions. All reviewers were working for enterprises of 11-50 employees. Particularly, Travis Kenworthy P.E., Josh Foote, and Rashell Bustamante gave an 8+/10 review on Epicor ERP On-Premises. And here are what they say:

Is Epicor ERP a solution for SMEs?

The shifting of workload and retraining of employees was challenging but we did it and now we can process more work with the same workforce.

The advantage to having all of our data in one location to eliminate the tribal knowledge has been priceless.

Rachel Bustanmante

Rachel BustanmanteProject Manager - Kinematic Automation

Rachel also raises a number of advantages that her company experiences. For example, Epicor SSRS helps generate reports and enables user to add fields and present data much easier. Furthermore, the software provides user interface enabling immediate access to information, which can be exported to Excel. Last but not least, Epicor’s scheduling capabilities help them increase orders with the same volume of resources.

I believe it has helped organize and track our work and provide a history of what we have done.

I don’t know how we would purchase things without using Epicor ERP to create POs and jobs.

Josh Foote

Josh FooteProcess employee - Grand Die, Inc

According to Josh, the software organizes, keeps track of work and provides a history of finished tasks. It also helps create POs and jobs and, as a result, facilitates purchasing things. More personally, the dashboard enables him and his fellows to customize the site in order to see their “favorites” easily. Finally, Epicor can satisfy their accounting requirements.

the benefit is the the better information can save money on projects as we know where best to spend our time and identify potential problems earlier on a project. We believe it will have a positive impact

Travis Kenworthy P.E.

Travis Kenworthy P.E.Principal Mechanical Engineer - ClearStream Environmental

Though Travis finds hard to evaluate return of investment, he is positive about the impacts of the solution on his company. Particularly, he also points out Epicor provides effective project management module. Furthermore, most of features he needs are available in the system, and he can easily hide those not in use. Finally, he concludes the list of Epicor’s strength with its supreme feature – expandability. That is, since Epicor enables you to customize almost everything, you yourself can expand your own system.

Are there any other reasons why SMEs choose Epicor?

Epicor programmers and consultants have proved Epicor is the solution for SMEs. According to Rachel Bustamante, “Epicor has truly listened and done their best to accommodate their customer’s needs.” Indeed, all Rachel’s comments on some unnecessary functions were promptly and seriously taken. Josh’s user experience in customizing the software in 2017 was another proof of our attempts to deal with this issue.

Proudly, we tackled the lack of detailed information on the available functions of Epicor as Travis mentioned in 2018. Particularly, Data V Tech is sharing knowledge on Epicor everyday on the website and forums. Moreover, there is now 24/7 support in services in order to ensure the best user experience.

In conclusion, Epicor is proved to be the ideal ERP for SMEs to develop their business. Particularly, the return of investment can downgrade the worrisome myth about unaffordable costs. Furthermore, the present version allows users to fully personalize their sites according to their needs. Foremost, Epicor vendors such as Data V Tech always listen to and support customers.

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Data V Tech is Epicor’s Authorized Partner with over 20 years of experience in the Asia Pacific. We provide well-timed implementation with full support for software localization. As a one-stop-shop, we offer complete solutions for manufacturing, trading, and distribution businesses, from mobile applications to e-commerce and direct machine data integrations to Epicor Kinetic (ERP) software.

Epicor Kinetic (ERP) is accessible on the cloud, hosted servers, and on-premises. It is flexible and personalizable to individual use, company practices, and multiple industries.

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