Monthly Archives - June 2020

Pharma Pharmaceuticals deploys Epicor ERP

Pharma Pharmaceuticals deploys Epicor ERP

Epicor Software Corporation, a global provider of industry-specific enterprise software, has announced that Pharma Pharmaceutical Industries (Pharma)—a leader in the kingdom’s pharmaceutical services industry—has implemented Epicor ERP to enhance data capture and archiving capabilities, optimise operational efficiencies, and guarantee on-time delivery to customers.
Pharma brings together business leaders and healthcare veterans to offer services to the Saudi pharmaceutical industry that include branding, marketing and sales, warehousing and logistics, facilities management, and regulatory compliance consultancy.
The company’s international reach demanded a new approach to technology to ensure it remained a leader in the new global digital economy. It embarked upon a bold digital transformation journey, with a robust ERP platform as the planned keystone.
“We didn’t have an ERP platform in place and relied on a paper system to manage each department’s activity,” said Tariq Kayyali, quality unit director and ERP project manager, Pharma Pharmaceuticals Industries, whose team of stakeholders focused on linking and integrating department transactions to reduce the time taken to locate vital archived data.
Errors in starting materials and the resulting mix-ups and delays in order deliveries became significant business risks to the company, pre-digitization. The risk of using incorrect or expired material in the manufacturing process was compounded by the company’s inability to accurately control all its assets and due to its tendency to produce inaccurate reports due to manual compilation.
With the support of trusted Epicor partner, Full Insight Technology Solutions (FITS), Pharma deployed a platform that was easy to install, user-intuitive, and provided tight-fit functionality with its needs. Over a period of 10 months, the system was rolled out to 15 users, who all reported ease of use and unprecedented accuracy.
Switching to Epicor ERP has allowed Pharma to smoothly link and integrate transactions across all departments and enhance accuracy in operations and inventory control. Strict audit trails now allow every critical transaction to be traced—to the user, date, and time of action—allowing Pharma to closely monitor related business impacts. Labelling problems have also been overcome, by enabling greater control over purchased and manufactured parts.
“We ended up saving about 30 percent of unnecessary warehouse-team transactions and managed to reduce the time taken to find or track historical data records or transactions, from hours or days to seconds or minutes,” said Kayyali. “We also reduced the risk of mix-up and eliminated the possibility Pharma Pharmaceuticals deploys Epicor ERP to streamline processes and optimise service delivery of using an invalid or expired part as a starting material—which is critical in the pharma industry.”
Having a validated ERP system helps us meet the expectations and compliance requirements of medicinal product agencies, both in the Kingdom of Saudi Arabia and around the world.”
“Remaining relevant in the digital economy is no minor feat,” added Amel Gardner, regional vice president, Middle East, Africa and India (MEAI), Epicor.
“Competitors—especially new market entrants—will not be using manual processes for critical functions. It is therefore vital that all firms digitise as much as possible. Epicor ERP will give Pharma a strong platform for growth and enable it to easily comply with granular industry requirements. The platform is designed to fit every business like a glove, delivering automation and operational enhancements that pave the way to true digital transformation.” — Tradearabia News Service

 

Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many enterprises and organizations in Vietnam and China, particularly in the pharmaceutical industry. For direct consultation, please feel free to contact us.

Learn about Epicor ERP in the wake of COVID-19 and get ready for the future.

Epicor ERP in Covid-19

Epicor launches partner support program in wake of COVID-19

Epicor has launched its ‘Fit for the Future’ program, designed to aid the company’s partners to build business resilience in response to COVID-19 and succeed in the current landscape.

According to Epicor, it is crucial to support partners as these businesses are a ‘vital’ component of Epicor’s go-to-market model. As such, the company is focused on providing competency, capability, and capacity within the market so partners can better serve and deliver value to its customers, Epicor states.

Partners include resellers, system integrators, and service partners, which can implement, design, and develop transformational IT strategies using the Epicor product portfolio and tools.

The program supports ongoing remote working situations and focuses on three core pillars, collaboration, skills and communication.

Togetherness: One Team focuses on staying connected to partners providing help in navigating changes and supporting connectivity and agility, the company states.

Epicor is actively encouraging partners to share their experiences and learnings in order to drive business improvements needed to fuel continued growth and shore up business resilience.

Partners will be able to access recordings, PowerPoint presentations, demo scripts, and other supporting documents from a partner hub to boost sales and scalability, Epicor states.

Developing Skills and Value brings an enablement plan to help partners continue develop a range of skills that can help them to remain competitive and agile in coming months.

Training is being delivered through a range of virtual sessions focused on sales skills, where attendees gain understanding in customer pain points and how to articulate increased value to customers; operational efficiencies and how to improve the customer experience; capability in accessing valuable collateral and managing pipeline; and business planning and driving SMART objectives.

To support partner development, Epicor is also publishing a series of weekly webinars and has been offering free-of-charge certifications over the last month.

Communication focuses on Epicor’s commitment to sharing information that ensures partners have useful data to help customers through a variety of new market challenges.

By keeping the lines of communication open, Epicor states it hopes to continue to grow alongside its partners, whilst supporting the wellbeing of each business and its employees.

Epicor Software vice president channel sales Paul Flannery says, “By investing in our partner community and supporting them through challenging times such as these, we are making sure businesses are resilient, by equipping them with the resources, tools, and knowledge needed to emerge stronger than ever before.

“We are dedicated to help our partners by helping them to thrive and adapt to the current environment in a way that’s rapid, streamlined, and scalable.”

For partners who have participated in the ‘Fit for the Future’ program, Epicor will be recognising these efforts through a scheme called the ‘Partner Olympics’.

Points will be awarded for attending webinars, downloading information from the partner hub, and achieving certifications. By putting this scheme in place, Epicor aims to drive continued engagement, whilst helping partners to adapt to a rapidly changing global climate.

Source: Chanellife


Data V Tech is proud to be one of the leading ERP vendors in the Asia Pacific. We have implemented Epicor ERP for many enterprises and organizations in Vietnam and China. For direct consultation, please feel free to contact us.

Learn about Epicor ERP in the wake of COVID-19 and get ready for the future.