Monthly Archives - January 2020

signs ERP systems fail

Six Warning Signs ERP Systems May Fail

Over the years, we have written quite a bit about the many “train wrecks” that seem to plague a disturbing number of ERP software systems. We have also litigated many of these disputes on behalf of companies whose systems did not meet the promises made by software vendors or integrators during the software sales process.

But litigation is a costly, time-consuming, energy-draining and lengthy process. Receiving compensation for a failure years after it occurs does not replace anything that was lost in the meantime.

In our decades-long career of negotiating, drafting and litigating contracts for ERP software systems, we have come to understand how and why many of the train wrecks occurred. In fact, there are definite signs that an ERP software implementation or digital transformation is running into trouble. Knowing the signs and acting quickly to remedy it can keep a bad situation from spinning totally out of control.

Below are six common signs that indicate an organization’s ERP software system might be heading for trouble:

1 – Difficulty billing customers. Often, the invoicing process is the first to encounter difficulties. Either invoices can’t be generated in a timely fashion or they are inaccurate and customers start contacting suppliers because they are confused or angry.

2 – The supply chain is interrupted. An extreme example of this came when Revlon was unable to ship to retailers because it was getting late deliveries from suppliers. Shareholders filed three separate class-action suits to recover the money they lost when Revlon’s stock price took a hit. If there are supply chain issues, it’s very likely rooted in an ERP problem.

3 – Inventory control is uncontrollable. When there are supply chain issues, it usually spills over into inventory control. Managing inventory is tricky at best: too much inventory and inventory is tied up; too little and production is slowed, meaning shipments are delayed. If inventory controls are not functioning properly, it is often a sign the ERP software system is not performing as needed.

4 – Problems moving data between divisions. The great strength of ERP is it assembles actionable data across many functions and facilitates management decisions. However, if silos begin to appear, or are not removed, it greatly inhibits comparing data streams. A business also loses the ability to spot correlations and patterns that can produce key insights. If this becomes a problem for the c-suite, they need to look for the root issue in their ERP.

5 – ERP isn’t integrating smoothly. For any ERP software system to generate value it must integrate seamlessly with an organization’s other systems, especially those involving payroll and finance. When this does not happen, it quickly snowballs into widespread inefficiency, to say nothing of employees’ irritation with incorrect paychecks.

6 – System agility is awkward. Because ERP technology is rapidly changing, the introduction of enhancements can happen before they are fully mature and bug-free. If an upgraded ERP software system does not integrate smoothly, it becomes more disruptive than beneficial. Difficulties loom when the system is not agile.

Benefits and Challenges

An ERP software system is a challenge to maintain due to its integrated nature. In a worst-case scenario, an undetected problem may cause it to shut down entirely, causing a massive disruption that ripples through an entire organization.

A system that does not integrate properly will create more disadvantages than advantages for an organization. Preventing a train wreck is possible, but senior people in a private or public sector business need to spot any early warning signals that trouble is brewing. Don’t rely on your vendor or integrator to do it for you.

Source: Lexology

If you have any concerns about your ERP system, please feel free to contact us. Data V Tech is proud to be one of the leading firms to implement Epicor ERP for large manufacturers and businesses in other industries in Vietnam. We would love to share our experience with you!

2020 erp for smbs

ERP Advisors Group Annual Report Finds 2020 is the Year of SMBs

The ERP Advisors Group, an enterprise software advisory firm that focuses on helping clients succeed with their ERP selection and implementations, predicts that 2020 will be the year that ERP software for small and medium-sized businesses will finally become a cost-effective reality. “For SMBs with annual revenue between $50 million and $500 million, the number of ERP software options available in 2020 will be astounding,” says ERP Advisors Group Founder, Shawn Windle.

Windle was recently interviewed to reflect on ERP trends from the past year and further discuss why 2020 is the year the SMBs takeover ERP. You can watch the embedded video interview below.

Looking Ahead: ERP in 2020

Companies and organizations of all kinds (nonprofits, government agencies, etc.,) everybody’s looking at investing in software. “With robotic process automation, artificial intelligence and blockchain technology, all of these factors are converging to make investing in technology make a ton of sense,” said Windle. “In 2020, you’re going to have a ton of great options for the software.”

“Of all the years that I’ve worked in this industry, I have really been astonished at the size of organizations (from teeny tiny to super, super big) really looking to automate their processes with ERP. I think that’s super cool, because it does show that there’s a lot of interest, but there are also a lot of interesting solutions in the marketplace too.”

Windle also noted that advances in ERP systems are allowing vendors to be more agile with industry-specific solutions.

When I think back to my days at J.D. Edwards and PeopleSoft, the software application vendors had to build a huge framework, and then they’d build business processes on top of that or business applications that then they’d go to market with. It’s not that way anymore. There are several organizations that build apps on top of Salesforce, on top of their platform, that almost overnight they can come in with an industry-specific solution for a micro-vertical. Not just a vertical, but a micro-vertical. And boom, there’s a great product that’s available.”

Source: ERP Solutions Review

Data V Tech has implemented Epicor ERP software for many SMBs in various industries. If you are looking for an appropriate solution, please feel free to contact us!

cloud erp mistakes

Rootstock: 10 mistakes to avoid with Cloud ERP

Cloud supply chain and manufacturing Enterprise Resource Planning (ERP) solution provider, Rootstock Software, identifies ten common challenges to overcome to ensure a quick solution rollout for your organization.

Mistake 1: Not knowing why you need cloud ERP

Don’t just gather requirements for moving business as usual into the cloud. Take the time to think and talk about what you want your operation to look like after implementation.

Mistake 2: Letting your expectations get out of hand

Be patient. If you choose the right solution and implement it in a deliberate, strategic fashion, you should expect meaningful results. For example, Matouk, a high-end, custom linen manufacturer, implemented Rootstock Cloud ERP and Salesforce CRM. In six months, they achieved an ROI of 223%.

Mistake 3: Moving ahead without a committed executive sponsor

ERP will be the central system of record that impacts your end-to-end business processes, so getting cross-functional involvement is critical. The ideal sponsor is a CTO or a senior operations executive with technical expertise. But whoever takes on this task must be committed, engaged, vocal, and visible.

Mistake 4: Ignoring the change management imperative

Accounting for the human factor is paramount. Be honest with the change management involved because some won’t like change and others will embrace it. Be prepared and empathetic but be clear that this is happening.

Mistake 5: Not having enough (or the right) people assigned to the implementation project 

You’ll need a seasoned project manager to guide this implementation. Someone who knows how to define the new business processes you’ll want to enable with your new ERP solution, and the cloud platform you’re migrating to, is critical.

Mistake 6: Ignoring maintenance requirements 

Maintenance is no longer a dirty word with the cloud. It’s prudent to make someone responsible for ensuring that your system is always running well, progressing in capability, and is functionally up to date.

Mistake 7: Limiting your vendor evaluations to the usual suspects 

Competition has also created more vendors focused on the needs of specific manufacturing verticals. Consider both large and small ERP vendors that have real experience in your chosen industry.

Mistake 8: Implementing everything at once

Break your implementation into small steps, consistently seek user input on requirements, test the system, solicit feedback on results, and adjust as needed.

Mistake 9: Automating what you do rather than thinking about what’s possible 

Keep an open mind. Native cloud ERP brings many benefits: scalability, a platform that offers plug and plays customization, mobility enablement, the agility to simultaneously support multiple manufacturing modes, and so much more.

Mistake 10: Keeping things quiet

The best way to keep an implementation moving forward in a positive manner is with clear, open, and frequent communication.

Source: Daniel Brightmore

erp software market 2020-2027

ERP Software Market 2020 – 2027 Trends, Analysis, Market Forecast

Erp Software Market has witnessed continuous growth in the past few years and is projected to grow even further during the forecast period (2020-2027). The research presents a complete assessment of the market and contains Future trends, Current Growth Factors, attentive opinions, facts, historical data, and statistically supported and industry-validated market data.

Erp Software Market research report also provides an overall analysis of the market share, size, segmentation, revenue forecasts and geographic regions of the ERP Software Market along with industry-leading players are studied with respect to their company profile, product portfolio, capacity, price, cost, and revenue. The research report also provides a detailed analysis of the ERP Software Market current applications and comparative analysis with more focused on the pros and cons of Erp Software and competitive analysis of major companies.

Key players in the ERP Software market have been identified through secondary research, and their market shares have been determined through primary and secondary research. All measurement shares split, and breakdowns have been resolute using secondary sources and verified primary sources. The ERP Software Market report begins with a basic overview of the industry lifecycle, definitions, classifications, applications, and industry chain structure and all these together will help leading players understand the scope of the Market, what characteristics it offers and how it will fulfill customer’s requirements.

The report also makes some important proposals for a new project of ERP Software Market before evaluating its feasibility. Overall, the report covers the sales volume, price, revenue, gross margin, historical growth and future perspectives in the ERP Software market. It offers facts related to the mergers, acquirement, partnerships, and joint venture activities widespread in the market.

This report includes the estimation of market size for value (million US$) and volume (K MT). Both top-down and bottom-up approaches have been used to estimate and validate the market size of the ERP Software market, to estimate the size of various other dependent submarkets in the overall market. Key players in the market have been identified through secondary research, and their market shares have been determined through primary and secondary research. All percentage shares, splits, and breakdowns have been determined using secondary sources and verified primary sources.

What ERP Software Market report offers:

  1. ERP Software Market share assessments for the regional and country-level segments
  2. Market share analysis of the top industry players
  3. ERP Software Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  4. Strategic recommendations in key business segments based on the market estimations
  5. Competitive landscape covering the following points: Company Overview, Product Portfolio, Financial Performance, Recent Highlights, Strategies

erp software market 2020-2027

The complete knowledge of ERP Software Market is based on the latest industry news, opportunities, and trends. ERP Software Market research report offers a clear insight into the influential factors that are expected to transform the global market in the near future. Both top-down and bottom-up approaches have been used to estimate and validate the market size of the ERP Software market, to estimate the size of various other dependent submarkets in the overall market.

Remarkable Attributes of ERP Software Market Report:

  • The current status of the global ERP Software market, current market & the two regional and region levels.
  • In-Depth Understanding of Facets Activating the Development of the global ERP Software marketplace.
  • Current market isolation Relating to Identifying portions like ERP Software Merchandise Sort, end-use Software
  • The innovative perspective of this global ERP Software current market with layouts that are standard, and also prime chances.
  • The research of this market enticing place regarding product sales of ERP Software.
  • Various stakeholders in this industry, including investors, product manufacturers, distributors, and suppliers for ERP Software market, research and consulting firms, new entrants, and financial analysts


For further information on the ERP market in Vietnam, please feel free to contact us here. Data V Tech is proud to be Epicor’s authorized partner and have a long history of implementing Epicor ERP in the country. We are pleased to share and will answer you the soonest.

ERP Helps Edibles Manufacturers

Food Safety: What it Means and How ERP Helps Edibles Manufacturers

By mitigating the potential for damaging effects of a food safety event, companies can prevent, or greatly lessen the impact, to both their reputation and public perception, as well as limit the financial liability and legal penalties.

The diverse cannabis industry has experienced tremendous growth, especially in the popular edibles market whether consumed recreationally or medicinally. Since these cannabis-infused food and beverage products come in a variety of forms, including candies, baked goods, energy drinks, chips, chocolates and teas, food safety questions and concerns for companies manufacturing these products can seem daunting. ERP software solutions designed for the cannabis industry play an imperative and necessary role in addressing key food safety issues for edibles producers, helping to fill in the gaps where new and established businesses struggle. By mitigating the potential for damaging effects of a food safety event, companies can prevent, or greatly lessen the impact, to both their reputation and public perception, as well as limit the financial liability and legal penalties.

What is safety?

On a fundamental level, safety is the state of being protected from undergoing or causing hurt, injury or loss. As a manufacturer of cannabis edibles, it is critical that products are consistent, labeled appropriately and safe for consumers. Forward-thinking companies are employing ERP solutions to help ensure their products are not harmful to their current and future customers.

A lack of safety in the cannabis edibles market stems from the unregulated nature of the industry on a federal level, despite consumers’ expectations otherwise. Similar to products in the food and beverage industry, safety issues with inaccurate labeling, foodborne pathogens, and disease outbreaks are all concerns within the manufacturing environment. Particularly to cannabis businesses, extraction methods, bacteria and mold growth, pest and pesticide contamination, chemical exposure, improper employee handling and the unintentional consumption or overconsumption of edibles are all potential safety concerns. In states where edible products are legal, local municipalities and state governments each have their own unique regulations – requiring manufacturers to comply with different guidelines. With the absence of federal regulations, many cannabis companies have adopted a more conservative approach to food safety. Following the U.S. Food and Drug Administration (FDA) guidelines and Food Safety Modernization Act (FSMA) best practices allow manufacturers to address key current food safety issues and prepare for future regulation.

Utilize Best Practices and ERP

Introducing current Good Manufacturing Practices (cGMP’s) traditionally implemented in the food and beverage industry help to form a foundation for cannabis edibles safety in 9 key areas:

  1. Personnel – As an often-overlooked aspect of cannabis edibles manufacturing, adequate training on procedures to ensure disease control and proper cleanliness is required to maintain a company culture of safety. Advocating for quality standards with proper safety procedures should be a priority for every employee.
  2. Manufacturing Environment – Effective management of the manufacturing environment ensures that facilities are controlled to prevent the contamination of finished goods – restricting extraneous materials such as glass, metal, rubber, etc. from the production floor. Warehouse and office lighting should be adequately maintained so that employees are able to inspect the equipment, by-products, and finished goods and conduct their jobs effectively.
  3. Sanitary Operations – Physical facilities and all equipment must be maintained in clean and sanitary conditions and kept in good repair to prevent food and beverages from becoming contaminated. Cleaning processes should protect ingredients, work in progress, finished goods and workspaces from potential contamination.
  4. Sanitary Facilities and Controls
    – Effective control of water, plumbing, sewage disposal, and drainage are essential. Staff must have access to adequate handwashing and restroom facilities and employee changing rooms. Restrooms and break rooms should be clean and stocked at all times, while garbage is handled properly and disposed of in a timely manner.
  5. Equipment and Utensils – Properly cleaning and maintaining vats, conveyor belts, shrink wrap machines, blenders, etc. to avoid contamination and allergen cross-contact ensures safe procedures are being followed. A robust sanitation program with defined cleaning schedules should be followed for the sanitizing of utensils and equipment.
  6. Processes and Controls – The manufacturing of edible products should be done in accordance with best practices established in the food and beverage industry, taking account of sanitation, quality control and protection from allergens and contamination. Ongoing testing is conducted to identify sanitation failures and contamination occurrences and ensure items are discarded properly.
  7. Warehousing and Distribution – Establishing proper storage and transportation processes protect the products from contamination, allergen cross-contact, and container deterioration – ensuring proper handling procedures throughout the growing, manufacturing and distribution steps.
  8. Defect Action Levels – Quality control is used to minimize defects by requiring an action response when a problem is discovered. An established response plan demonstrates the proper procedures to follow when defects occur during production.
  9. Holding and Distribution of By-products for use as Animal Food (if applicable) – This applies to food and beverage facilities that either donate or sell a by-product for use as animal food. By-products used for animal consumption that are managed properly remain free from contamination. Accurate labeling should identify by-product by the common or usual name and denote not for human consumption when distributed.

Cannabis-specific ERP solutions efficiently provide the structure, integration, and processes to follow cGMPs to address food safety concerns in all phases of growing, manufacturing and distribution. By automating the documentation of audit trails, edibles companies are equipped with the same tools that food and beverage manufacturers have utilized for decades. Validated procedures and best practices incorporate safety initiatives from cannabis cultivation to the sale of edible products and beyond, offering greater efficiency than manual methods. Since cGMP’s provide a foundation for Hazard Analysis Critical Control Points (HACCP) planning, edibles manufacturers are able to take advantage of incorporating control points into the ERP solution to prevent and control hazards before they affect food safety. Having a HACCP Plan, along with proper implementation and adherence to cGMP’s, helps to minimize food safety hazards for edibles manufacturers in the cannabis industry.

Quality and safety in the cannabis edibles market is an area that cannot be ignored, as the consequences for failing to handle hazards are potentially devastating. Savvy cannabis companies are employing best practices of food and beverage manufacturers, including the 9 addressed above, in tandem with an ERP software solution, to effectively navigating this highly competitive market. Paving the way with their commitment to quality and delivering safe and consistent products to the market demonstrates to customers and investors alike their preparedness for growth.

Source: Cannabis Industry Journal

If you need support for your business, please feel free to contact us. Data V Tech is proud to be one of the leading firms implementing ERP software in Vietnam, particularly in manufacturing, and distrubution.

business live without ERP

Why Business Can’t Live without ERP?

Here is why business can’t live without enterprise resource planning (ERP). Defining ERP isn’t an easy task anymore. Gartner, which coined the term in 1990, defines it as “the ability to deliver an integrated suite of business applications.”

It wasn’t always this way, but as technology has evolved, so too has the ERP landscape. With the rise of postmodern ERP deployment and a shift toward third-party integration, the future of ERP as we know it hangs in the balance.

How can businesses navigate an increasingly complex and hard-to-define ERP software market? The ugly truth is that it’s complicated. But while ERP software might look different today than it did a decade ago, there are some defining characteristics that make this market unique. That’s where this article comes in.

Common ERP modules and functions

Modern ERP software encompasses a range of processes across the departmental spectrum. Here are the most common functions found in today’s ERP systems:

Also known as accounting, the financial management component records, processes, and organizes transactions within modules such as general ledger, accounts payable, accounts receivable, and fixed-asset tracking.

ERP software can automate core HR functions such as personnel tracking and benefits administration, as well as more strategic processes such as recruiting, employee evaluation, and training.

These functions support the planning and execution of supply chain transactions to optimize inventory levels and meet customer demand, from the acquisition of raw materials to production and delivery.

Using ERP’s manufacturing planning functionality helps to efficiently plan production based on materials, labor, and machinery.

Basic CRM functionality includes sales- and client-related processes such as managing contacts, leads, and cases.

Through their ERP system, businesses can manage projects independently so users can create plans, schedules, resource assignments, budgets, estimates, and more.

There’s a reason these modules are commonly found in ERP software: They are the foundation upon which most successful businesses operate. By streamlining these processes in one all-encompassing system, ERP software can provide organizations with a single data source, eliminating costly bottlenecks and boosting operational efficiency. Not only is this the software’s foremost benefit—it’s the reason it exists in the first place.

Fast forward to the early 2010s, when technology evolved to allow communication between different pieces of software, giving businesses the ability to build their own ERP system with best-of-breed solutions from the vendors of their choosing. Today, virtually any piece of software with integration capabilities can become an ERP system. This flexibility helps to relieve businesses of unnecessary costs and features, which use up valuable processing power and drag down the efficiency of the system.

New developments and features in ERP systems

As much as any software type, ERP leverages new and emerging technologies to increase operational efficiency. This has paved the way for features such as:

The hallmark of postmodern ERP deployment, integration helps businesses incorporate industry-specific applications from third-party vendors into their day-to-day and tailor their system to the needs of the organization.

In the last decade or so, ERP vendors have begun offering an alternative to on-premise deployment: a cloud-based option hosted on the vendor’s servers and accessed through any approved device with internet access.

A revolutionary efficiency boost, ERP systems can automate repetitive tasks, create workflows that trigger processes, and send notifications to users or payment reminders to clients.

These developments represent an unprecedented leap forward for the ERP market. Businesses that implement the tech-driven functionality above will experience significant increases in efficiency and insight into their organizational processes. Those that do not implement them not only risk falling behind their competition—the long-term health of the organization could be at stake as well.

To compete in the 21st-century economy, the implementation of these tools is imperative. Talk to your current or prospective vendors about whether they currently leverage such technologies and how they plan to utilize them in the future.

To find out whether your company needs an ERP and how it should be, please feel free to contact us. Data V Tech is proud to be the authorized partner of Epicor (one of the best ERP providers in the world) and the leading firms to implement this solution in Asia Pacific 

ERP vendors 2020

Solutions Review Names 4 ERP Vendors to Watch in 2020

Solutions Review’s ERP Vendors to Watch is an annual listing of solution providers we believe are worth monitoring. Companies are commonly included if they demonstrate a product roadmap aligning with our meta-analysis of the marketplace. Other criteria include recent and significant funding, talent acquisition, a disruptive or innovative new technology or product, or inclusion in a major analyst publication.

The process of searching, evaluating, purchasing, and deploying an Enterprise Resource Planning (ERP) solution is not as simple as it once was. There’s no such thing as a one-size-fits-all approach when it comes to ERP software. Solutions today come in a variety of different flavors, each features a particular set of capabilities, strengths, and drawbacks. Choosing the right vendor and solution is a complicated process—one that requires in-depth research and often comes down to more than just the solution and its technical capabilities.

In that spirit, we’ve turned our gaze to the future of ERP software. Whether its inclusion in a recent analyst report, the release of an innovative new tool, or a bump in venture funding, these are the ERP providers that have earned watch list status from Solutions Review for the year ahead.

ERP vendors 2020

Infor is a global provider of cloud-based business management software products for companies in industry-specific markets. Founded in 2002 as an ERP software company primarily focused on manufacturing, Infor has since expanded to offer ERP solutions to industries such as automotive, distribution, construction, fashion, food & beverage, hospitality, retail, and more. Today, Infor offers industry-specific CloudSuite solutions for businesses of all sizes. Building on robust ERP systems such as Infor LN, Infor M3, and Infor CloudSuite Financials, CloudSuite solutions deliver last-mile functionality for process and discrete manufacturers; global and SMB wholesale distributors; and service industries requiring end-to-end financial, supply, human capital, and enterprise performance management.

ERP vendors 2020

In 2016, Oracle acquired NetSuite in a definitive agreement saying “Oracle and NetSuite cloud applications are complementary and will coexist in the marketplace forever.” That being said, the two offer leading cloud-based ERP solutions designed for small, medium-sized and large enterprises. From advanced financials to supply chain management to billing and beyond, NetSuite and Oracle ERP solutions give companies the tools they need to accelerate growth and drive innovation, in industries such as financial services, healthcare, education, manufacturing, and retail. Oracle NetSuite ERP is a horizontal package designed for a wide range of industries. It permits customers in any industry to manage their front and back-office functions, plus web operations, all from a single and reliable source.

Founded in 2008, Acumatica provides cloud and browser-based business management software designed for small, mid-sized businesses and large enterprises. Acumatica delivers adaptable cloud and mobile technology with a unique all-inclusive user licensing model, enabling a complete, real-time view of your business anytime, anywhere. Acumatica ERP provides the full suite of integrated business management applications, including financials, distribution, manufacturing, project accounting, field service, Commerce Edition, Construction Edition, and customer relationship management. Acumatica provides its Studio feature, which empowers business process changes while enabling software customization instead of requiring businesses to change their business processes.

Epicor ERP 10

Established in 1972, Epicor Software Corporation provides cloud-based industry-specific business software designed around the needs of manufacturing, distribution, retail, and services organizations. With three ERP platform offerings, (Epicor ERP, Epicor Prophet 21 and Epicor Eclipse) ERP solutions from Epicor help customers harness data and automation to stay productive and profitable. With capabilities spanning from customer relationship management, content management, BI and Analytics, to eCommerce and sales and financials – Epicor ERP products give you room to scale and evolve with a software system that helps you keep pace with technology in the age of Industry 4.0.

Source: Solutions Review

Data V Tech is proud to be one of the leading ERP vendors in Vietnam. For further consultation, please feel free to contact us.

sales software market research

Global inside sales software market research insight 2019-2025

The Global Inside Sales Software Market includes the industry growth driving factors, latest market statistics, trends, size, share, as well as Forecast. The Inside Sales Software market study is rendered for the global markets including competitive landscape analysis, growth trends, and key region’s advancement status. The market size knowledge, pin-point analysis along with segmentation and competitive insights. Additionally, this report investigates Inside Sales Software market share, size, trends, development plans,  growth, driver’s analysis, Investment Plan, and cost structure.

The report additionally produces a clear picture of the different factors that will drive the global Inside Sales Software market in the upcoming years. In order to assist companies to detect possible threats and to provide them a clear picture of the opportunities that exist in the Inside Sales Software market, the report provides a SWOT analysis of the global market. For study purposes, market analysts have employed accurate primary and secondary research techniques. That delivers the analyses and forecasts more accurate and assists analysts to check the market from a broader viewpoint. Additionally, the Inside Sales Software market size has been reviewed in-depth, in terms of its sales volume and revenue, furthermore to the list of the top players competing with each other for strengthening their position in the market.

The report provides an extensive evaluation of the Inside Sales Software market. It does so by historical data, verifiable projections and in-depth qualitative insights about market size. The forecasts highlighted in the report have been obtained using proven research methodologies and theories. The Inside Sales Software report aims at historical (2014-2019) events, discusses the current status of the industry and also offers valuable forecast information up to 2025. Major regions like USA, Europe, Japan, China, India, South-east Asia, South America, South Africa, Others.

The Prominent Key Players in Inside Sales Software Market:
VanillaSoft, Epicor, Salesforce, NewVoiceMedia, Bluefin, Autopilot, Podio, Zoho, Entree, SecureDoc, SAP, Abacus, Plex, HubSpot, Pipedrive, amoCRM(QSOFT)

Product Types of Inside Sales Software covered are:
Cloud-based, On-premises

Applications of Inside Sales Software covered are:
Small Business, Medium-sized Business, Large Business

The Market Factors Specified in This Report are:

Key Strategic Developments: The Inside Sales Software research encompasses the key strategic developments of the market, agreements, M&A, comprising R&D, new product launch, partnerships, joint ventures, collaborations, and regional development of the key contenders operating in the market on a global and regional scale.

Key Market Features: The report evaluated key market features, containing market share, price, cost, capacity, revenue, production, consumption, production rate, capacity utilization rate, import/export, supply/demand, CAGR, and gross margin. Additionally to that, the research gives an extensive analysis of the latest trends and their key market factors, along with appropriate Inside Sales Software market segments and sub-segments.

Analytical Tools: The Global Inside Sales Software Market report gives the accurately studied and evaluated the information of the leading industry players and their scope in the market by means of several analytical tools. The analytical tools such as SWOT analysis, Porter’s five forces analysis, feasibility study, and ROI analysis have been prepared to review the growth of the key players operating in the market.

Why Buy this Inside Sales Software Market Report:–

– The report provides a gradual lookout of various factors driving or operating or regulating market growth.
– The Inside Sales Software industry report delivers crucial analysis for changing competitive dynamics.
– This report provides a technological growth map over time to understand the industry growth rate.
– It gives future growth based on an evaluation of the Five-year forecast report.
– The report assists in understanding the significant product components and their future.

In outcome, the Inside Sales Software market is investigated for Revenue, Sales, Gross Margin and Price. These points are examined for companies, types, applications, and regions.

Ask a customized copy of Inside Sales Software Report

We are very thankful to you for reading our report. If you want to get more extra details of the report or wish customization, then contact us. You can get a complete of the whole research here. If you have any specific requirements, please let us know and we will give you the report as you want.

Source: News Ours Today


For further information on the ERP market in Vietnam, please feel free to contact us here. Data V Tech is proud to be Epicor’s authorized partner and have a long history of implementing Epicor ERP in the country. We are pleased to share and will answer you the soonest.

distribution Epicor Prophet 21

Epicor ERP system focuses on distribution

Companies like Jergens Industrial Supply are favoring purpose-built ERP systems like Epicor Prophet 21 for distributors over comprehensive ERPs that need customizations.

Many ERP systems try to be all things to all use cases, but that often comes at the expense of heavy customizations.

Some companies are discovering that a purpose-built ERP is a better and more cost-effective bet, particularly for small and midsize companies. One such product is the Epicor ERP system Prophet 21, which is primarily aimed at wholesale distributors.

The functionality in the Epicor ERP system is designed to help distributors run processes more efficiently and make better use of data flowing through the system.

In addition to distribution-focused functions, the Prophet 21 Epicor ERP system includes the ability to integrate value-added services, which could be valuable for distributors, said Mark Jensen, Epicor senior director of product management.

“A distributor can do manufacturing processes for their customers, or rentals, or field service and maintenance work. Those are three areas that we focused on with Prophet 21,” Jensen said.

Prophet 21’s functionality is particularly strong in managing inventory, including picking, packing, and shipping goods, as well as receiving and put-away processes.

Specialized functions for distributors

Distribution companies that specialize in certain industries or products have different processes that Prophet 21 includes in its functions, Jensen said. For example, Prophet 21 has functionality designed specifically for tile and slab distributors.

distribution Epicor Prophet 21

“The ability to be able to work with the slab of granite or a slab of marble — what size it is, how much is left after it’s been cut, transporting that slab of granite or tile — is a very specific functionality because you’re dealing with various sizes, colors, dimensions,” he said. “Being purpose-built gives [the Epicor ERP system] an advantage over competitors like Oracle, SAP, NetSuite, [which] either have to customize or rely on a third-party vendor to attach that kind of functionality.”

Jergens Industrial Supply, a wholesale supplies distributor based in Cleveland, has improved efficiency and is more responsive to shifting customer demands using Prophet 21, said Tony Filipovic, Jergens Industrial Supply (JIS) operations manager.

“We like Prophet 21 because it’s geared toward distribution and was the leading product for distribution,” Filipovic said. “We looked at other systems that say they do manufacturing and distribution, but I just don’t feel that that’s the case. Prophet 21 is something that’s been top of the line for years for resources distribution needs.”

One of the key differentiators for JIS was Prophet 21’s inventory management functionality, which was useful because distributors manage inventory differently than manufacturers, Filipovic said.

“All that functionality within that was key, and everything is under one package,” he said. “So from the moment you are quoting or entering an order to purchasing the product, receiving it, billing it, shipping it and paying for it was all streamlined under one system.”

Another key new feature is an IoT-enabled button similar to Amazon Dash buttons that enable customers to resupply stocks remotely. This allows JIS to “stay ahead of the click” and offer customers lower cost and more efficient delivery, Filipovic said.

“Online platforms are becoming more and more prevalent in our industry,” he said. “The Dash button allows customers to find out where we can get into their process and make things easier. We’ve got the ordering at the point where customers realize that when they need to stock, all they do is press the button and it saves multiple hours and days.”

Epicor Prophet 21 a strong contender in purpose-built ERP

Epicor Prophet 21 is on solid ground with its purpose-built ERP focus, but companies have other options they can look at, said Cindy Jutras, president of Mint Jutras, an ERP research and advisory firm in Windham, NH.

“Epicor Prophet 21 is a strong contender from a feature and function standpoint. I’m a fan of solutions that go that last mile for industry-specific functionality, and there aren’t all that many for wholesale distribution,” Jutras said. “Infor is pretty strong, NetSuite plays here, and then there a ton of little guys that aren’t as well-known.”

Prophet 21 may take advantage of new cloud capabilities to compete better in some global markets, said Predrag Jakovljevic, principal analyst at Technology Evaluation Centers, an enterprise computing analysis firm in Montreal.

“Of course a vertically-focused ERP is always advantageous, and Prophet 21 and Infor SX.e go head-to-head all the time in North America,” Jakovljevic said. “Prophet 21 is now getting cloud-enabled and will be in Australia and the UK, where it might compete with NetSuite or Infor M3, which are global products.”

Source: Jim O’Donnell

cost-efficient manufacturing erp

Using Epicor ERP to achieve a cost-efficient manufacturing operation

In a Manufacturing Environment, a modern ERP system should support a wide range of planning methods. Let’s take a closer look at how technology and more specifically, an EPICOR ERP, can shape a couple of manufacturing details like the Bill of Material (BOM) and Bill of Operations (BOO).

With an Epicor manufacturing software ERP solution, BOM and BOO functionalities are built within a single functionality called Method of Manufacturing (MOM). BOO, however, is tailored slightly differently as it is defined by a different set of operations to be performed with the limited resources allocated to it. These Operations could be internal or external, with External operations marked as Sub-contracting (with a preferred supplier and estimated unit cost, while the number of days of external operation is defined at the sub-contract section).

Similarly, BOM will have different materials or sub-assembly components required to manufacture the Product. A product or assembly item may be made up of certain materials or sub-assembly items and therefore requires a multi-level BOM. Epicor has the functionalities to define different levels of BOM and to calculate the cost with roll-up options.

With an EPICOR ERP solution, the Manufacturing details can be prepared in different stages

  1. While preparing the quote
  2. Method of Manufacturing in Engineering Work Bench
  3. Directly in the Job Entry (can be marked as Template to re-use in other Job Order)

There are also two scenarios in which the manufacturing activities can take place.

  1. Engineer to Order
  2. Make to Order or Make to Stock

In the Engineer to Order scenario, the process begins by preparing a new BOM and BOO for manufacturing the product(s), wherein the Company will not have manufacturing details ready but the process will begin by defining it first.

As mentioned before, with Epicor the user can define manufacturing details at the quote level, as it is important to calculate the estimated cost by considering various cost elements like Labour Cost, Burden Cost, Material Cost, and other additional costs. This helps the salesperson to work easily on the Quote price, adding mark-up/profit to the estimated cost.

Manufacturing details are added in the Quote as shown below,

cost-efficient manufacturing erp

Reviewing the estimated cost and adding Mark-up/ Profit as shown below,

MOM defined at Engineering Work Bench is shown below,

In Make to Order/Make to Stock scenario, BOM and BOO details will be available with the necessary information to carry out the manufacturing activities.

Once a Sales Order is created for an item, a respective Job Order will be created to fulfill the Demand. A Job Order can be created using the planning method i.e. Material Requirement Planning (MRP) or by a manual method.

The created Job Order goes through a life cycle with different phases as given below,

  1. Engineering
  2. Scheduling
  3. Release
  4. Issue Materials
  5. Start Operation/ End Operation activity
  6. Job Completion
  7. Job Close

If a Job Order is created using the planning method i.e. using MRP, an un-firm Job Order will be created and MRP will fetch the available manufacturing details and load the same into the created Job Order.

If the Job Order is created manually, manufacturing details can be added directly or called from other placeholders – Quote or Engineering Work Bench.

A Job Order with manufacturing details added appears as shown below,

erp saves manufacturing costs

Once the Engineering activity is completed, the job order will undergo a scheduling process, where operations will be scheduled with the respective resources assigned.

With Epicor, a user can schedule the job operations either forward or backward, and can also set the default preferred type.

A Job Scheduling board with different operations and Resources appear as shown below,

With Epicor, we have Scheduling options like start-to-start, start-to-finish or finish-to-finish which helps the user retrieve the resources from one operation and feed it into the next operation in the timeline.

Graphical representation of Scheduling is also available with the ability to modify the schedule, based on the priority of the customer. For E.g. the scheduling option within Epicor helps the user work comfortably and alter the schedule when needed.

Once the scheduling is done, the Job Order will be marked as Released. This is an indication that the materials required to execute the job can be issued/released and the operations can begin with the released resources (man or machine). Also, labor hours can now be entered accordingly, upon the completion of operations.

The material issue to the Job Order is as shown below,

epicor saves manufacturing costs

There is higher financial visibility with an integrated ERP system like Epicor, from material issues to the Job Order and labor hour entry for your manufacturing operations.

As one Operation can have one or multiple operations depending on the MOM definition, operations will be carried out by finally reporting the quantity produced and entering the labor hours.

Reported quantities will then be moved from shop floor to inventory or to another Job Order to carry out additional manufacturing activities based on the requirement.

Epicor has various functionalities to perform the movement of Finished or Semi-Finished Goods from shop floor to inventory, one shop floor to another Shop floor, etc.

Once, all required operations are completed, the Job Order will be marked as Completed, which will prevent the user from adding manufacturing details. However, the consumption of material or Labour Hours can still be entered.

Labour Hours and produced quantity in each operation are entered as below,

best cost-saving erp

If the produced parts/semi-finished goods are to be taken to stock, then the functionality “Job Receipt to Inventory” is used as shown below,

erp saves manufacturing costs

Products manufactured as per the Sales Order demand, from the Job Order can also be shipped directly from the shop floor to the customer.

Job Completion and Closing can be done as shown below,

best cost-saving erp

As a last phase in the Job management, the Job Order will be marked as Closed which will prevent the user from booking any more labor hours or issuing any further material.

When a Job Order is closed, financial aggregation for the entire Job will be automatically available.

As described above, the benefits of a comprehensive ERP software solution are endless. EPICOR ERP system solves a number of challenges and provides invaluable benefits to manufacturers seeking to reduce costs, manage growth, streamline processes and gain a competitive advantage. EPICOR ERP integrates all areas of business (materials and inventory, production, operations and sales, accounting and finance, etc.) so that every business function relies on a single database. This “information hub” delivers accurate, real-time information crucial to the manufacturing industry.

Source: Rhein Bruke

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